Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Closing Date:

08/26/2024

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

FIN | CORE Pre-Registration

Department's Website:

Summary of Job Duties:

The Pre-Registration Specialist works under supervision and provides comprehensive support for finance and patient care activities by collecting patient intake documents ahead of the appointment which saves time and reduces paperwork. Responsibilities include but are not limited to answering inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information. This position is the network specialist for understanding patient insurance.

Qualifications:

Minimum Qualifications

• High School Diploma/GED plus two (2) years of experience in customer service or healthcare
• Ability to follow oral instruction, read and write
• Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
• Excellent customer service skills

Preferred Qualifications:

• Associate’s degree in general studies or related
• One year in medical office setting
• Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire

Additional Information:

Responsibilities:

•    Interacts with and assists the public in a professional and friendly manner, virtually
•    Conducts pre-registration, inputs and/or updates accurate patient information
•    Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals 
•    Files patient charts as needed
•    Understands insurance plan codes and has the ability to work with patient to ensure correct information is placed on appropriate Epic account
•    Recognizes out of network plans and refers the case to a pre-registration specialist II or supervisor
•    Adds insurance information to patient files and changes insurance plans and codes as needed
•    Contacts insurance companies to discuss worker compensation coverage, pre-approved visits and any other coverage issues and be able to communicate to the patient what coverage UAMS is accepting as in network
•    Maintains initial plan of care and responsible for recording daily and monthly statistics and communication of any medical records issues which can include PCP referrals, information from insurance companies
•    Attends required training and/or in-services
•    Attends staff meetings and participates in the orientation and/or training of new staff
•    Participates in annual educational needs assessment 
•    Maintains required job skills competencies and completes skill assessments annually, competes and maintains documents of continuing education hours annually
•    Performs other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

Reaching, Standing, Stooping, Walking

Benefits Eligible:

Yes