Executive Relationship Manager (Payments Acceptance)

Posted:
8/14/2024, 5:00:00 PM

Location(s):
Illinois, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Growth & Marketing

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

As a part of Digital Acceptance, the Executive Relationship Manager will develop new and existing partnerships throughout the digital enabler segment. These relationships bridge the gap between legacy payment experiences and new solution providers that solve critical business issues. Key focus areas include semiconductor manufacturers, chip technology providers and key players in the transportation vertical, such as: transit, micro-mobility, in-vehicle payments, EV charging, etc. These enablers span the digital commerce experience, encompassing functions such as Software as a Service (SaaS), Mobility as a Service (MaaS), Smart City and more.

The role will primarily focus on Tier I and Tier II partner types. As a part of these efforts, the role will also manage projects that require industry collaboration, gathering customer insights, ensuring ongoing adherence to risk and compliance requirements. Other responsibilities include, but are not limited to: driving transaction volume growth and market-share improvement, ensuring consistent implementation of Discover value-added products, assisting with strategic initiatives and marketing programs to broaden the DGN acceptance footprint.

The role will require domestic travel up to 35%.

What You’ll Do

  • Lead the acquiring, business development, and client management efforts for our top partners.
  • Serve as the subject matter expert for assigned portfolio.
  • Ensure execution of projects with department wide impact.
  • Actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

  • Serve as the strategic liaison between Discover and assigned enablement partner(s) by maintaining relationships with decision-makers across all divisions of the assigned partner
  • Partner internally and externally to identify, develop and implement new business opportunities.
  • Present and execute marketing and promotional initiatives to increase transactions, grow market-share and improve merchant stated awareness, acceptance and product offerings
  • Develop and implement operational initiatives and ensure full compliance with Discover Network’s Change Release process, compliance and business practices
  • Leverage industry knowledge and experience to drive sales, accelerate business results and build and win new acceptance
  • Maintain data integrity in Salesforce system.

Qualifications You’ll Need

The Basics

  • Bachelor's degree in Business Administration and Management, Marketing, Finance, or related field
  • 6+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related
  • In lieu of a degree, 10+ years of experience in Business Development, Sales, Relationship Management, or Strategy

Bonus Points If You Have

  • Master's degree in Business Administration and Management, Marketing, Finance, or related field
  • Sales/Relationship management experience in the Payment Services industry

#LI-BP1 #Remote

Application Deadline:

The application window for this position is anticipated to close on Aug-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.