Company:

Finning International Inc.

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

As a member of the Global Digital Services team, the Digital Operations (DevOps) Engineer Tech Lead will be responsible for leading and mentoring other DevOps team members, and follow DevOps best practices . This role will also support end-to-end digital ops processes including software/application build, testing, release and support using Continuous Integration/Continuous Deployment (CI/CD) pipelines. As part of the global digital ops team, a multi-functional agile team, this position will have influence on the development and improvement of the global digital ops practice responsible for digital platform operations (Azure), monitoring and release management of Finning’s Digital Solutions. This position will ensure the environments are in place and the automated build process is promoting the code across the pipeline for both application, data and infrastructure configuration components. As a member of the digital operations team, focused on building innovative customer solutions and internal productivity applications, as well as the transition of existing digital services to the cloud. The incumbent in this role will be a true generalist and will have the ability to assist in different functional areas (systems, applications, platforms, data), providing leadership and support to the global development teams.

Job Description:

Major Job Functions:

The primary responsibility of this role is to provide operational and organizational leadership within the Digital Services Group and to the global development teams to:

• Design, implement and operate platform-based application environments (40%)

• Support the development and continuous improvement of the Global Digital Ops practice for digital platforms including MS Azure DevOps,  IaC (Terraform), Kubernetes, Microservices, to ensure that software build, deployments, operation and governance meet stakeholder requirements (40%)

• Establish and manage software release cycle using the latest Continuous Integration/Continuous Delivery techniques and technologies (10%)

• Develop and maintain service level agreements with internal client groups, with a strong focus on service availability, proactive detection of problems, and meet regularly with stakeholders to ensure that requirements are being met (10%)

Accountabilities

• Build, deliver and maintain environments required to operate for data and global analytics team, performance solutions team, and global digital solutions teams 

• Writing scripts to automate tasks for reliability and scalability

• Contribute to the architecture, design, development and operations of highly scalable could services that are used within all regions of the company

• Manage product releases against product release cycles

• Ensuring environments are operating in accordance with the service level agreements

• Shared ownership of the cloud-based products and services built in house with other Digital Ops Leads

• To triage and resolve service-effecting application issues in accordance with service level agreements

• Establishing and/or maintaining relationships with various vendors, partners and third party service providers (e.g. Longview, Rackspace, etc.)

• Measure and report on the quality and velocity of software deployments delivered on an ongoing basis, including preparing diagrams, workflows and other specification to communicate technical design options

• Monitor new trends and technologies for the purposes of evaluating, proposing and selecting new tools and processes that support continuous transformation in the digital environment

Knowledge:

• Development and operational experience to customer facing B2B or retail verticals is highly preferred

• Knowledge of provisioning, configuring, operating, and monitoring infrastructure and applications in both on-prem and cloud environments and automation

• Strong knowledge of release management and Continuous Integration and Continuous Delivery techniques and technologies

• Knowledge of Visual Studio Team Services (VSTS), JIRA (project management in an agile environment), Git (repository software), Scrum framework

• Well versed in process and project management practices

• A deep understanding of Agile-driven software engineering and delivery to execute projects and optimize strategies

• Big Data, Hadoop, and Hive

• Distributed systems, networks, and storage

• Container technologies and application platforms like Kubernetes and Mesos

• Configuration Management Systems like Puppet, Chef, Salt, Ansible

• Strong understanding of both relational database management systems (RDBMS) and NoSQL databases

• Strong understanding and experience developing APIs and web service concepts such as REST, SOAP, and XML/JSON protocols and formats

• Experience with digital marketing and ecommerce platforms (eg. Adobe Experience Manager, Oracle Eloqua and IBM WebSphere Commerce or SAP Hybris would be an asset)

• Exposure to SAP ERP, CRM, BI, would be an asset

Education & Experience:

• B.S. degree in computer science or equivalent experience

• 7+ years of experience in software development, with at least 5 years of experience in a lead or manager role

• Experience with improving software reliability and release predictability

• Experience in cloud technologies (Azure, Force.com AWS.) and cloud services (build servers, release management, etc.)

• Experience with Azure, Microsoft platform, as well as Visualforce, Apex, SalesForce DX and AEM

• Experience with Hadoop, Hive, IoT, other big data tools and distributed systems, networks, storage, containers and container application platforms like Kubernetes and Mesos

• Experience with Configuration Management Systems like Puppet, Chef, Salt, Ansible

• Experience with network security technologies (e.g. firewalls, virtual private networks)

• Experience with systems, platform, applications and database triage

• Development and operational experience to customer facing B2B or retail verticals is highly preferred

• Experience supporting a highly available environment for a cloud service provider

• Experience working across the business to communicate infrastructure updates, downtime issues and other cross cutting issues affecting the business

• Experience working with latest Cloud technologies such as Azure DevOps, CI/CD pipelines, Terraform, Kubernetes, Microservices.

• Experience with DevOps SRE/methodologies, from design to operations as well as lean/agile principles for Continuous Delivery.

• Experience in design, development and Operation of large-scale internet services

• Experience implementing Automation and IaC (infrastructure as Code) technologies (ie. Terraform) and container orchestration tools (ie. Kubernetes)

• Experience with Sprint code release and supporting processes and tools, (ie. Kanban framework, Azure boards, Repos, Pipelines, Github)

• Experience working on an environment with SLAs, SLOs and SLIs to deliver digital services reliabl

• Experience with Azure Web Apps, Azure App services, Azure Application gateway

• Experience working with various stakeholders to establish a roadmap and gain adoption for DevOps/SRE best practices and technologies (cloud architecture, automation, monitoring, CI/CD, etc.)

Specific Skills:

• Familiar with Azure Data Factory and data pipelines (ie. Azure Data Lake Store, Azure Data Bricks & NoSQL Database technologies)

• Excellent communication skills, able to work with Product managers and individual contributors.

• Desirable experience with identity systems such as Okta

• Bilingual English/Spanish would be a benefit.

• Skilled digital operations team member, anticipating and planning for the challenges that come with growth and fully develops, motivate and mentors peers

• Passionate about keeping current on leading practices and models with DevOps and consumer and enterprise technology

• Demonstrated skill in project delivery

• Skilled at creating workflows, diagrams and other specs to gain alignment to business objectives

• Skilled collaborator and communicator working across multiple functions and levels within organization 

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.