The Tech Business Operations Specialist supports businesses within Technology reporting directly to the Global Operations Lead. The role requires someone who works independently and drives topics on behalf of the businesses’ Global Operations Lead, with visibility and interaction with senior leadership. The role requires strong collaboration skills and a track record of management of operations activities like: cross function collaboration, project management, reporting & cost management, forecasting and pipeline management, and communication management. Key activities include:

Primary responsibilities include:  

• Ensure that business results and projections are effectively communicated to and understood by leadership, acting as a trusted advisor to assist them in making informed decisions for their businesses.
• Peer to peer interaction with key areas (governance, Finance, HR, Capability, Sales & Pricing Performance, etc) for business run, understanding key functions of the business to integrate all those areas. Drive strategy, key policy controls, process metrics and integration with other functional teams. Drives collaboration across a team including sales and business operations, finance, HR teams (weekly or daily basis).

• Provide support with the Pipeline and the weekly forecast process for key metrics and share weekly updates to our MDs and Sales teams on calls and emails. Provide weekly pipeline analysis additional ad-hoc analysis to leadership.

• Understanding the businesses and technologies that we sell to our customers.

• Support continuous improvement efforts for processes, tools, metrics and trainings based on ongoing experience, process metrics, feedback from stakeholders and dynamic context.

• Monitor the budget and provide advisory to business leads. Prepare materials and reporting (both recurrently and ad-hoc) for leadership review.

• Knowledge & Skill Requirements: 

  The Technology Business Operations Specialist have a mix of skills: Data analysis, strong collaboration skills to achieve the strategy and the ability to handle dynamic priorities. 

Educational Qualification 

Must have:   

• Minimum Bachelor’s degree
• At least 2+ years of relevant experience
• Strong communication skills
• Excellent oral and written communications skills in English language
• Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions.
• Excellent project management, analytical and communication skills, with ability to build relationships with senior stakeholders.
• Ability to prioritize multiple demands.
• Strategic thinking.

Good to have:   

• Business operations management, Financial, Sales & Pipeline management

PowerBI and Salesforce

Skills & Work Experience 

Must have:   

• MS Excel - basic formulas, ability to work with large amounts of data. Doesn't have to be technical in MS Excel but should be comfortable with creating dashboards, using various existing in-built functionalities

Good to have: 

• Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions
• Proven team management skills, attention to detail, tenacity to drive things to completion

Igualdad de oportunidades laborales          

                                                        
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