System Analyst

Posted:
3/26/2025, 6:10:09 PM

Location(s):
Midrand, Gauteng, South Africa ⋅ Gauteng, South Africa

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Software Engineering

Workplace Type:
Hybrid

System Analyst

Location: Johannesburg/Cape Town South Africa


Are you ready to be part of a transformational journey that will reshape the digital landscape of Africa? Accenture has partnered with a leading Pan-African telecommunications company and has launched a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa

System Analyst 

A leading Pan-African telecommunications company is launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused digital products designed to empower and revolutionize the continent. This is your opportunity to join an innovative team and grow your career at the forefront of technological advancement, as we accelerate towards a brighter, more connected future for Africa. 

Role Summary 

We are looking for a vibrant, analytical and innovative individual to work as a Senior Business Analyst in an agile, Telco environment.  

 

Responsibilities 

  • Create detailed requirement documentation, user stories, use cases and process flows diagrams. 
  • Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions. 
  • Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication. 
  • Review business requirements specification and high technical design specifications.
  • Create and oversee business and functional requirements specifications(FRS) in support of business processes 
  • Communicates closely with developers to clarify functional requirements and address any questions or issues.
  • Support the development team in achieving their goals, providing guidance on best practices and Agile principles. 
  • Collaborates with testing teams to define test cases based on functional requirements.
  • Encourage a culture of learning, adaptability, and innovation within the team. 
  • Collaborate with stakeholders to elicit, document, and 
  • prioritise requirements, user stories, and acceptance criteria. 
  • Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities. 
  • Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals. 

 

Preferred Skills 

  • Coaching/mentoring    
  • Process/continuous improvement    
  • Facilitation   
  • Technical proficiency
  • Customer Focus
  • Modelling and Design 
  • Problem-Solving 
  • Proven ability to work independently and as a team member    
  • Good communication (written and oral) and interpersonal skills    
  • Good organizational, multi-tasking, and time-management skills    

 

The team will be based in Johannesburg, Gauteng-South Africa; following a hybrid working model. 

 

Why join us?  

 

· We are a top employer in South Africa with certified excellence in employee conditions

· We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues 

· You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools 

· Flexible work arrangements and a range of benefits including competitive rewards 

· You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends 

· You will also have opportunities to make a difference to the communities in which we work and live 

About Accenture  

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance public services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes through our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Next Steps  

If this sounds like the ideal role, career and company for you, click below to apply. 

To learn more about life @AccentureSouthAfrica, follow us on social media and keep up with our latest news. 

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Qualification & Experience   

  • Bachelor’s Degree in Business or related field
  • Minimum of 5+ years of experience in Business/Functional Analysis or a related field
  • Experience following an agile methodology
  • Tools Experience JIRA/Octane, Confluence, draw io, miro Canva
  • Exceptional analytical and conceptual thinking skills
  • Telco Experience is preferred

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing