Career Area:

Business Technologies, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.  

About EPD

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

Caterpillar Switchgear, part of the Electric Power Division, currently has an opening for a Software HMI Engineer located in Alpharetta, Georgia.  In this role, you will design, modify, develop, write, and implement software-programming for generator control switchgear human machine interface applications. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

What You Will Do:
 

• Modify template HMI programs to coincide with project-specific PLC programs.

• Modify Operator Manuals to reflect project specific HMI screens.

• Configure industrial computers with software and HMI project.

• Provide HMI Engineering/Technical support to Production, Helpdesk, Field Service and Aftermarket

• Support various HMI packages such as FactoryTalk, Vijeo, iFix and GE

• Will participate in the testing process through test review and analysis, test witnessing and certification of the HMI software.

• Will assist the Product Support Department with troubleshooting field HMI projects / remote PC configurations etc.

• Will remain up to date with industry changes, directions and improvements regarding HMI and Network infrastructure.

What you will have: 
Degree Requirement

Bachelor of Science in Computer Science, Electrical Engineering (BSEE) or Bachelor of Science in Electrical Engineering Technology (BSEET) or equivalent work experience preferred.

Customer Focus:  Level Extensive Experience:

• Facilitates creation of the 'right' products and services to resolve customer business issues.

• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.

• Advises others on creating customer focused environments in various scenarios.

• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.

• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.

• Communicates and models the criticality of customer focus as an organizational strategy.

Effective Communications:  Level Extensive Experience:

• Reviews others' writing or presentations and provides feedback and coaching.

• Adapts documents and presentations for the intended audience.

• Demonstrates both empathy and assertiveness when communicating a need or defending a position.

• Communicates well downward, upward, and outward.

• Employs appropriate methods of persuasion when soliciting agreement.

• Maintains focus on the topic at hand.

Systems Thinking: Level Working Knowledge:

• Be familiar with standard concepts, practices, and procedures within the HMI field

• Monitors systems after interventions to confirm success and to diagnose new or remaining problems.

• Analyzes the dynamics of a system to determine key characteristics, properties, and functions.

• Attributes systemic problems correctly to interpersonal dynamics when appropriate.

• Escalates systemic problems that impede group performance.

• Surfaces problems within systems and searches for root causes.

Business Intelligence:  Level Extensive Experience:

• Organizes and maintains data to be captured in the data warehouse for BI applications.

• Evaluates alternative BI products in terms of their potential value to organization.

• Develops targeted marketing campaigns based on BI analysis.

• Develops processes for transforming aggregate data into useful business information.

• Analyzes BI gained from multiple and diverse environments.

• Evaluates key benefits, drawbacks, and rationale for existing BI activities.

Application Design, Architecture:  Level Basic Understanding:

• Describes basic activities and deliverables associated with application design.

• Discusses technical architecture relevant to own environment.

• Identifies technical application architecture standards and considerations.

• Names the specific tasks, activities, and deliverables of technical application design.

Data Warehousing:  Level Working Knowledge:

• Utilizes data warehousing tools and techniques.

• Assists with data planning, sourcing, collection, and transformation.

• Ensures the stability and effectiveness of an organization's data repository by following organizational guidelines.

• Assesses various information systems which provide data to an integrated repository.

• Addresses user needs from an organization's data warehouse.

Systems Software Infrastructure:  Level Working Knowledge:

• Reports software connectivity and integration issues.

• Demonstrates planned software changes on the local environment.

• Administers software migration and contingency plans related to own function.

• Analyzes the local software architecture components and products.

• Tests key features for the entire software infrastructure environment.

Technical Troubleshooting:  Level Working Knowledge:

• Discovers, analyzes, and resolves hardware, software, or application problems utilizing Factory Talk HMI software.

• Works with vendor-specific diagnostic guides, tools, and utilities.

• Handles calls related to product features, applications, and compatibility standards.

• Analyzes code, logs, and current systems as part of advanced troubleshooting.

• Records and reports specific technical problems, solving processes and tools that have been used.

Top Candidates Will Also Have:

• Candidate must have programming experience, VB scripting, Java scripting.

• Good oral and written communication skills.

• Good organizational skills and strong interpersonal skills.

• Computer proficient including Microsoft Project, Word, Excel, and Outlook

• Requires a valid driver’s license with an acceptable driving record.

• Programming Responsibilities:  Develop custom reports via HTML, JavaScript, and CSS

Additional Information

• This position will sit from Alpharetta, GA, in a hybrid flexible role (3 days in office, 2 days work from home).

• 5% travel will be needed to assist field representatives occasionally.

• Relocation assistance is NOT offered for this position.

• Sponsorship is NOT available for this position.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

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Posting Dates:

September 24, 2024 - October 8, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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