Job Description:

PURPOSE According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Executive Director, Administrator, Director of Marketing, or Senior Sales Consultant assumes responsibility for selling units to qualified applicants, coordinating occupancy with the Move-In Coordinator, reporting activity and managing leads.

ESSENTIAL FUNCTIONS  Provides presentations and information to prospective clients.

 Assists prospective clients in decision to select a living unit.

 Obtains new applications for residency for vacant living units.

 Obtains support documents for new applicants. Provides pertinent information to Move-In Coordinator for the move-in.

 Completes daily activity sheets. Records and files all communications between the facility and applicant pertaining to sales process or occupancy.

 Follows-up contacts with leads in order to progress from initial inquiry to visit sale.

 Works within current lead management system for proper filing of leads and follow-up.


EXPECTATIONS  Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.

 Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

 With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

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 Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

 Performs other duties as assigned.


JOB SPECIFICATION SHEET- Sales Consultant


Education: Completion of high school coursework or general education requirement certificate.

Experience: One year to two years in sales environment.

Mental: Must have the ability to speak, read, write and understand English. Must display good verbal and written communication, comprehension, and interpersonal skills.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.