Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

LOB Description:

The Technology Delivery Lead (TDL) is responsible for planning, coordinating, and delivering complex infrastructure initiatives across the Credit Portfolio. This role manages end‑to‑end execution of projects spanning servers, storage, cloud, networking, data center operations, middleware, and platform engineering. The PM ensures scope, schedule, risk, and delivery governance are strictly managed while partnering with engineering, operations, and business stakeholders. This role requires strong delivery leadership, exceptional communication skills, and deep familiarity with enterprise infrastructure environments.

LOB Responsibilities:

• Project Delivery & Execution
• Lead the full lifecycle delivery of technology infrastructure projects, including initiation, planning, execution, testing, deployment, and transition to operations.
• Develop and manage detailed project plans, schedules, milestones, dependencies, and resource allocations.
• Oversee infrastructure builds, environment setup, cloud provisioning, migration activities, and implementation cutovers.
• Drive day to day coordination across engineering teams (cloud, network, storage, compute, database, middleware, security, etc.).
• Governance, Reporting & Financial Management:
• Track and report status, risks, issues, mitigations, and decisions to stakeholders and leadership.
• Maintain project documentation and compliance with PMO and CIO governance frameworks.
• Manage project budgets, forecasts, vendor spend, and financial tracking.
• Provide executive level updates, dashboards, and program communications.

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• Strong Project Management Skills
• Scrum Master Skills
• Waterfall Delivery Methods
• MS Project, MS Excel and MS Power Point
• Educational background and experience in project management or business management or associated area
• Ability to work with others and manage disparate teams globally
• Ability to manage the successful execution of technical solutions whether by a single team or multiple teams
• A proven track record in a similar role
• Good interpersonal skills; positive attitude; team player; flexible
• Must be able to face off to business and technology leaders
• Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity
• Keen attention to detail and strong sense of ownership and accountability for work
• Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience
• Must be a self-starter and have the ability to work with little to no supervision

Desired Qualifications:

• Experience delivering large‑scale, complex technology projects within enterprise environments
• Hands‑on Jira expertise for tracking, reporting, and managing technical workstreams
• Strong passion for technology, infrastructure, and banking operations
• Ability to perform extensive data analysis and create clear, executive‑quality presentations
• Background in infrastructure delivery projects, including servers, storage, network, cloud, and related platforms
• Managing matrix resources

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40