We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

POSITION OVERVIEW 

An Account Manager at the Virtual Business Centre-West is responsible for building and maintaining powerful relationships remotely, with a view to ensuring your 350+ client portfolio has access to the financing and advice they need to reach their potential.  This will include email-based marketing campaigns, proactive phone calls, managing a high volume of incoming requests, and regular reviews of client needs.  You day to day tasks may also include amending an existing loan, creating and presenting new financing, or connecting clients with our Advisory Partners to build their own skill set.

CHALLENGES TO BE MET 

• Your main responsibility will be to develop and implement a customer relationship, retention, and growth strategy focused on maintaining and building your portfolio while providing an exceptional customer experience. 

• You will also need to leverage your sound credit judgment to create and deliver high-quality loan proposals that meet the needs of the client while representing an acceptable level of risk for BDC. 

• You will also be asked to use your strong business acumen to listen to their challenges, opportunities, and circumstances to provide advice and strategic options that will help them succeed.

WHAT WE ARE LOOKING FOR 

• You are an experienced commercial banker with a thorough understanding of the dynamics of the business environment. 

• You display proven client relationship management skills and a passion for supporting entrepreneurship, especially small and medium businesses and their leaders. 

• You are a strong negotiator with the ability to balance client requests and BDC’s risk requirements. 

• You are a total team player willing to support your peers and colleagues, however have the discipline to work independently and with limited direct management.  

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.