Key Responsibilities

Executive Support & Prioritization

• Serve as the primary administrative and operational partner to the Head of Services Sales.
• Manage complex calendars, scheduling, and time prioritization across internal, customer, and executive engagements.
• Anticipate executive needs and proactively resolve conflicts, risks, or gaps.
• Act as a gatekeeper for executive time while maintaining strong relationships across stakeholders.

Travel & Expense Management

• Coordinate and manage all aspects of executive travel, including flights, lodging, ground transportation, and itineraries.
• Ensure travel arrangements align with executive preferences, business priorities, and company policies.
• Prepare, submit, and track executive expense reports in a timely and accurate manner.
• Partner with Finance and internal teams to resolve expense or reimbursement questions efficiently.

Communication & Coordination

• Manage executive communications, including email triage, meeting coordination, and follow‑ups.
• Prepare, review, and organize executive‑ready materials such as agendas, presentations, briefings, and reports.
• Coordinate with internal teams to ensure executives are prepared for meetings, customer interactions, and leadership forums.
• Maintain professionalism and discretion when interacting with customers, partners, and senior leaders.

Meeting & Engagement Management

• Coordinate logistics for executive meetings, leadership sessions, and customer engagements.
• Ensure meetings are well‑structured with clear objectives, materials, and outcomes.
• Track action items and follow‑through to ensure commitments are met.
• Support executive participation in key Services Sales and company‑wide initiatives.

Cross‑Executive & Organizational Support

• Provide ad hoc support to additional senior executives as required, while maintaining clear prioritization.
• Act as a connective point between Services Sales leadership and cross‑functional partners (Sales, Services, Finance, Operations).
• Help surface potential issues, risks, or opportunities impacting Services Sales execution or leadership commitments.

Operational Excellence & Confidentiality

• Handle sensitive and confidential information with the highest level of discretion.
• Maintain organized records, documentation, and executive workflows.
• Continuously improve administrative processes to enhance efficiency and executive effectiveness.
• Operate with sound judgment, professionalism, and calm under pressure.

Qualifications & Capabilities

• Proven experience supporting senior executives in a fast‑paced, enterprise, or revenue‑focused environment.
• Strong executive presence and confidence interacting with senior leaders and external stakeholders.
• Exceptional organizational, prioritization, and time‑management skills.
• Excellent written and verbal communication skills.
• High level of discretion, integrity, and professionalism.
• Ability to anticipate needs, think ahead, and operate independently.
• Comfort managing ambiguity and shifting priorities.

What Success Looks Like

• The Head of Services Sales operates with focus, clarity, and minimal friction.
• Executive time is optimized and protected.
• Travel, expenses, and logistics are handled seamlessly and accurately.
• Meetings and engagements are well‑prepared and effective.
• Senior leaders trust this role with sensitive information and critical coordination.