Posted:
2/4/2025, 4:00:00 PM
Location(s):
Birmingham, Alabama, United States ⋅ Alabama, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Company
Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
This role will serve as a Commercial Services Specialist II and a backup CDL Driver
75% of Job Responsibilities:
. You’ll develop and manage relationships with internal and external business partners,
and you’ll assist with auction operations from start to finish, right up to notifying
customers of the latest news.
. You’ll assist with the coordination and execution of sale day activities.
. You’ll input vital vehicle info into the Application System /400 and database.
. You’ll establish, update, verify, and maintain vehicle and pricing files.
. You’ll team up with our title department to ensure that titles and other must-have
documents are in hand for each vehicle before the auction.
. You’ll use your eagle eye for details to manage vehicle inventory reports, investigate
errors, and verify sale eligibility.
. You’ll partner with departments to prepare and notify customers of the sale run process.
. You’ll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for
missing info and issues to ensure smooth auction operations.
. You’ll communicate with our accounting team to balance sales and perform post-sale
invoicing as needed.
. You’ll provide administrative/clerical support, and assist with special projects, admin
support, and graphics requests.
25% of Job Responsibilities:
• Operate a car carrier semi tractor-trailer in a safe and legal manner in compliance with
DOT regulations. Load and unload vehicles safely and free of damage.
• Drive service truck to disabled vehicle and, with equipment provided on the truck and
under the direction of the supervisor, provide automotive services as needed, such as
jump-starts, battery installation, tire inflation, refueling, etc.
• As appropriate, assist in unlocking customer vehicles, re-keying and disarming security
systems. Aid vehicles broken down in transit.
• Provide light mechanical and preventive maintenance work on service truck and ensure
that it is properly stocked.
• Operate and maintain tow truck, and provide routine maintenance per manufacturer
specifications (i.e. oil changes, lubes, filter changes, etc.).
• Acquire drop-receipt or pick up authorization. As directed by supervisor, properly affix
truck to vehicle needing tow avoiding damage to customer vehicle.
• If operating rollback truck, load and properly secure customer vehicle to the truck bed
as not to cause frame or tie-down damage.
• Safely tow or haul vehicle to designated area, release or unload vehicle from truck, and
ensure that vehicle is left in a safe, immobile manner.
• Write condition reports on customer vehicles that are picked up at another location and
transported to the Auction.
• Visibly demonstrate safety commitment by following all safety and health procedures
and modeling the behaviors related to such. Actively participate in support of all safety
activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
Qualifications:
• High School Diploma or equivalent preferred.
• 1 to 3 years of experience driving a service, tow, or rollback truck required.
• Experience loading and unloading cars on a car hauler including chaining, operating
hydraulics, etc.
• Valid CDL Class A driver's license and a safe driving record.
• Dependable and able to work varied hours as required.
• Ability to drive all types of vehicles.
• Ability to sit and drive for prolonged periods of time.
• Physical ability to load and unload vehicles on carrier.
• Ability to walk long distances.
Benefits
About Us
Website: https://www.cox.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Private
Industries: Telecommunications