The Assistant Manager, Privacy, supports the Global Segment Compliance team by overseeing the Privacy Risk Management Program across various Global markets. This role involves managing privacy incidents, tracking legislative updates, and preparing reports for stakeholders, all while ensuring alignment with regional standards and guidelines.

Position Responsibilities:

• Develop and coordinate annual privacy training plans and awareness campaigns globally., aligning with regional objectives.
• Lead and conduct training sessions for Privacy Officers and stakeholders, track attendance, and maintain updated privacy materials.
• Participate in Information Protection Education Team (IPET) meetings to provide privacy insights and feedback on training and awareness materials from an Global perspective.
• Oversee privacy incident management for moderate or higher-rated incidents, collaborate with Privacy & Cybersecurity Legal Counsel on legislative updates, and perform Quality Assurance (QA) on privacy controls.
• Create and maintain a privacy dashboard for monitoring and reporting incidents, and support the privacy risk management program, focusing on process streamlining and compliance.

Required Qualifications:

• Minimum of 5 years of experience in privacy, compliance, or a related field, preferably within a multinational organization or across multiple Asian markets. Experience in developing and implementing privacy training and awareness programs.
• Strong understanding of privacy laws and regulations across Asia, such as the Personal Data Protection Act (PDPA) and General Data Protection Regulation (GDPR) principles.
• Bachelor’s degree in Law, Business Administration, Information Technology, or a related field. A Master’s degree or additional certifications in Privacy or Compliance (such as CIPP/Asia) is a plus.
• Proven ability to conduct risk assessments and Quality Assurance (QA) on privacy controls and practices.

Preferred Qualifications:

• Excellent analytical and problem-solving skills, with a keen ability to identify gaps and recommend improvements.
• Strong written and verbal communication skills, with the ability to effectively present information and influence stakeholders at various levels.
• Ability to analyze data and develop dashboards for monitoring privacy incidents and compliance metrics.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

* This role will be on the night shift

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid