We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position ensures organizational excellence related to customer service and quality of care while promoting excellence in the cultural experience at assigned hospital. This position is responsible for providing services to patients, families and significant others including, as appropriate, completion of biopsychosocial assessments, psychiatric diagnoses, formulation of treatment plans and treatment interventions, therapy sessions (individual, couple, families or group), implementation of treatment plans and discharge planning in order to support and/or enhance biopsychosocial functioning.  This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses and other members of the care team).

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served.  Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles.  Specific age groups that are served by this position are circled.  This position requires ability to act quickly and work in high stress situations.

Minimum Qualifications:

Master's Degree: Social Work (Required)DL-HC - Driver's License only if in a Home Care department - Department of Motor VehiclesDepartment of Motor VehiclesDepartment of Motor Vehicles, LSW - Licensed Social Worker - Social Work Certification and Licensure BoardSocial Work Certification and Licensure BoardSocial Work Certification and Licensure Board

SPECIALIZED KNOWLEDGE

Interview, assessment, organizational and problem solving skills.  Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patients, families, multi-disciplinary team and community agencies to achieve desired patient outcomes. Demonstrates patience and tact when dealing with patients, families and other staff. Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the CQI process. 

DESIRED ATTRIBUTES

LEADERSHIP COMPETENCIES

INFORMATION SECURITY
 

Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
 

Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
 

Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
 

MAJOR DUTIES/RESPONSIBILITIES & ESSENTIAL FUNCTIONS

30% Clinical Assessment

Conducts patient/family/significant other interviews, chart reviews, and professional collaboration to obtain and interpret information pertaining to patient/client biopsychosocial functioning. Assessment to include, but not be limited to: developmental and age-specific needs; ability to care for self; ability to care for dependents; ability to meet basic custodial and financial needs; ability to engage in meaningful social and emotional relationships; and ability to comprehend and comply with treatment recommendations. Develops care plan, including discharge plan, incorporating medical plan of care. Participates in identification of cases of abuse, neglect or exploitation and refers such cases to the legally mandated authorities when applicable.  Provides crisis intervention, information and referral and linkage to community resources as needed.

30% Intervention Management

Develops a plan of intervention based upon assessment to resolve identified problems and/or to support and enhance biopsychosocial functioning.  Through individual, family, or group modalities, employs clinical intervention skills including, but not limited to, treatment planning; continuum of care planning (including discharge planning); supportive counseling; crisis intervention; specialized problem oriented planning and intervention; and educational counseling.

25% Population Management

Staff is accountable for coordinating clinical and financial outcomes of an assigned population.  Works collaboratively with interdisciplinary staff and external organizations to achieve timely, cost effective management of patient care.  Monitors for quality and type of services delivered to patients, ensuring management within established parameters. Functions as a liaison to the payer to manage the post-discharge financial resources and ensure expected treatment process, progress and discharge plan. Monitors and ensures completeness of all assigned patients in areas of treatment plan and timely reports. 

10% Documentation and Regulatory Compliance

Thoroughly documents assessments and interventions in patient’s medical record and information systems in accordance with department standards. Complies with internal and external documentation requirements as related to specific patient/system needs and regulatory requirements.

5%

Maintains awareness of current hospital, community services and appropriate care options that can assist patient/clinical biopsychosocial functioning. Provides information as well as facilitates successful linkages between those services and the patient/client.  Performs additional functions as may be appropriate to the position.

AGE SPECIFIC COMPETENCIES

Knowledge and application of growth and development principles.
Utilization of effective communication strategies.
Implementation of specific technical factors

PHYSICAL DEMANDS AND WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to stand, walk, and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually quiet.

OSHA BLOOD BORNE PATHOGEN EMPLOYEE EXPOSURE CATEGORIES (One category must be checked):

CATEGORY I        _____

CATEGORY II       ___X__

CATEGORY III:    _____

Employees whose job functions involve no exposure to blood, body fluids or tissues, and Category I and II tasks are not a condition of employment.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

UM Care Coord-North Hub

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment