Be part of a success story!

You would be joining Nord Pool, which shapes the international power markets. Nord Pool has been the world’s first international organised power marketplace and delivers efficient, simple and secure trading across Europe. It offers day-ahead and intraday power trading, clearing and settlement to customers regardless of size or location. More than 140 employees guided by Nord Pool’s values (Together, with Integrity, towards Excellence) from offices in Oslo, Stockholm, Helsinki, Tallinn, London, Brussels and Berlin support and consult about 400 companies from more than 20 countries and governments and other public bodies across the globe on how to trade power. Nord Pool is now a Nominated Electricity Market Operator (NEMO) in 16 European countries and is expanding to new markets across Europe and beyond.

Nord Pool is an energetic and growing company where each individual can contribute to the success, develop business and have influence on results. In order to accelerate our growth, we are looking for a Market Manager based in one of the Baltic countries

Market Manager – Baltic’s

Your Tasks…

Will be focused on Sales and Key Account Management activities within the markets of responsibility and for cross-selling additional Nord Pool products & services to increase revenue and ensure customer satisfaction across the assigned portfolio of accounts.

Responsibilities:

• Build and maintain strong relationships with assigned customers & industry stakeholders (Regulators, Ministries etc) , at all relevant organizational levels.
• Proactively seek new business sales and support customers through the onboarding process.
• Cross sell Nord Pool products & services (across all regions) to assigned portfolio of customers to increase revenue from the assigned accounts.
• Responsible for stakeholder management including branch organizations, authorities, government, regulators and other groups as relevant for the markets of responsibility.
• Responsible for customer satisfaction of the assigned accounts.
• Pro-active communication and follow up on customer needs towards the Nord Pool organization.
• Where the assigned portfolio includes customers flagged as Strategic Accounts, responsibility for account planning and plan follow up to ensure specific account targets are achieved.
• Maintain updated records on existing and potential customers within area of responsibility at all times. Actively use and be responsible for updating information into Nord Pool CRM system, including minutes from customer meetings.
• Establish an active role in the energy communities within the markets of responsibility - be up to date on market topics and competitors, and share this knowledge within the Nord Pool organization.
• Cooperate with internal departments to help streamline business processes.
• Give presentations and lectures, and play an active role in events and educational programmes or seminars which are significant for potential or existing Nord Pool customers.
• Contribute to joint goals as a key member of the Markets team, and develop plans for agreed activities.
• Participate in industry workgroups related to key market design topics for the Nordic & Baltic region - ensuring the Nord Pool organization is up to date on upcoming industry changes and feeding business development opportunities into strategy planning.

What we offer:

• To be a key member of our Markets team, to have personal influence and report to the Executive Vice President.
• Modern technology to allow for remote work, flat hierarchies and extraordinary working conditions.
• The opportunity to have the latest personal and professional development.
• A modern company with a fast growth and success rate and an international impactful position.
• An attractive salary package with base salary and bonus.

Your Profile: you are…

• Fluent in English & at least one local language (Estonian, Lithuanian & Latvian), Other languages are appreciated.
• Highly experienced in sales, & relationship management and used to managing your own sales pipeline and working towards ambitious sales targets.
• Coming from a similar role within the energy industry with a good understanding of the European power markets and detailed knowledge of the energy landscape in the Baltic region.
• Some travel will be expected.
• Innovative, energetic, driven.

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.