Job Description

Please note : This role is 4 days a week in office, and 1 day work from home.

Who We Are:

Fidelity Clearing Canada (FCC) was founded in 2009 to provide execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of global-based firms. A leader in the independent clearing broker and custodian marketplace, FCC has grown to become the second-largest clearing firm in Canada with $13 (CAD) billion in assets under administration.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/ 

Role Overview:

Reporting to the Team Manager, this role is a subject matter expert in all corporate actions, income, and Proxy events for securities held domestically and internationally, in multiple systems. This role requires the ability to research/solve complex issues, process mandatory and voluntary corporate actions, reviewing tax consequence, analyzing and completing legal documentation (i.e. escrows, tax reclaims), reducing exposure within the firm (i.e. depo alignment), processing market claims, handle escalations, interact with clients, alleviate workload, provide relief to management, and maintain good working relationships with issuers, depositories, brokers/counterparties etc.

What You Will Do:

• Perform and oversee department transactions such as ensuring accurate preparation and processing of corporate action events and entitlements payments (including voluntary events, mandatory events, income related payments and proxy) received from the paying agent or the depositories (local or foreign).
• Recording and process Dividend Reinvestment Plan (DRIP).
• Process payments for Canadian securities (through depository or market). Includes processing physical exchanges for privately held securities and preparing proxy (physical and electronic) to the end client.
• Process complex/high risk transactions that require more touch points in multiple systems.
• Assist in making sure all announcement pertaining to offers is correct. Researches and adjusts any discrepancies.
• Act as point of contact for procedural and process questions.
• Provide relief for management through assisting on reviewing and overseeing controls of the department to reduce/minimize risk to the firm (i.e., dual verification on tenders and notification sent to the front office).
• Act as a subject matter expert through projects to improve efficiency and adapting to changing market standards within the firm; and participating as a member within the firm or industry wide committees.
• Deliver stellar quality customer service interactions to our internal and external customers (i.e. brokers/counterparties, Agents, Issuers) to exceed their expectations and create a positive experience.
• Interact directly - verbal and written - with clients (broker dealers) and 3rd parties (agents, issuers, counterparties).
• Follows policy and procedure changes to ensure proper controls are maintained.
• Assists in creating procedures that are designed to strengthen quality and risk controls.
• Monitors key control reports.
• Participate as a project lead/member/SME for projects, initiatives and conversions related to the Entitlements Team.

The Experience You Bring:

• Completion of Post-Secondary Education, or Equivalent Experience.
• More than 5 years of experience in securities/brokerage industry, ideally with a minimum of 3 years in corporate actions and entitlements processing including but not limited to tax and legal implications for the client.
• Extensive knowledge of financial transaction processing, settlements, or corporate actions/income.
• Concepts and techniques and reconciliation methodology and standards.
• Knowledge and experience with Dataphile is an asset.
• Completion or enrolment in the Canadian Securities Course (CSC) or the Investment Funds Institute of Canada (IFIC) course is an asset.

What We’re Looking For:

• A good working knowledge of trading & operations within the brokerage industry.
• Ability to interact and communicate effectively with various stakeholders and external parties.
• Sound and proven customer service skills.
• Expertise in accuracy and attention to detail.
• Strong analytical thinking.
• Flexibility and adaptability.
• Able to manage multiple priorities.
• Ability to consistently perform in a time sensitive environment with multiple daily deadlines.
• Extensive experience in problem resolution.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team