Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure IaaS
Good to have skills : Cloud Infrastructure
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Troubleshoot and resolve technical issues reported by end-users. - Collaborate with cross-functional teams to investigate and resolve application-related incidents. - Monitor application performance and stability, proactively identifying and addressing potential issues. - Provide support and guidance to end-users, ensuring their technical queries and concerns are addressed in a timely manner. - Contribute to the improvement of application performance and stability through analysis and optimization. - Stay updated with the latest industry trends and technologies related to application support and troubleshooting. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure IaaS. - Good To Have Skills: Experience with Cloud Infrastructure. - Strong understanding of cloud computing concepts and Microsoft Azure services. - Experience in deploying and managing infrastructure on Microsoft Azure IaaS. - Knowledge of networking concepts and experience in configuring virtual networks, subnets, and security groups. - Familiarity with Azure Resource Manager (ARM) templates and Infrastructure as Code (IaC) principles. - Experience in troubleshooting and resolving issues related to Azure IaaS components. - Knowledge of cloud security best practices and experience in implementing security controls on Azure IaaS resources. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS. - This position is based at our Bengaluru office. - A 15 years full-time education is required.

15 years full time education

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