At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Professional

All Job Posting Locations:

West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes is recruiting for a Senior Site Lead to run the Allentown Sales Office within our Depuy Synthes (DPS) Orthopedics Commercial Operations team. The role will be based in Allentown, PA

Position Overview:

The Allentown Site Lead is responsible for overseeing daily operations at the flagship Sales Office within the Field Sales Network (FSN), ensuring seamless case coordination, inventory management, and compliance with enterprise standards. This role combines strategic leadership with operational oversight to support sales consultants, regional managers, and cross-functional teams.

Responsibilities:

Serve as primary point of contact for site operations, ensuring alignment with FSN strategy and network workflows.

Maintain audit readiness through accurate case coordination, inventory tracking, and documentation.

Assign structured daily tasks to team members to ensure accountability and efficiency.

Provide coaching and cross-training to maintain flexibility and coverage across roles.

Act as liaison between site operations and sales consultants/regional managers.

Communicate proactively on case readiness, failed orders, and urgent escalations.

Oversee sourcing and case preparation, including coordination of courier services.

Support redistribution of inventory to fill gaps across East Coast FSN sites.

Identify process gaps and implement best practices for packaging, compliance, and operational efficiency.

Collaborate with leadership on SOP development and system integration initiatives.

Qualifications:

Required:

• Bachelor's degree and/or equivalent work experience.
• A minimum 10 years of work experience
• Experience required within any of the following areas: distribution, manufacturing, logistics, supply chain, customer service, healthcare.
• Proficiency in MS Office Suite, including (Word, Excel, PowerPoint, and Outlook)
• Knowledge of Warehouse Management Systems
• Ability to work in complex environment with competing priorities and deadlines.
• Demonstrated initiative, creativity, assertiveness, and proactive communication.
• Strong interpersonal and communication skills

Preferred:

• SAP knowledge
• Validated understanding of enterprise resource platforms and warehouse management systems
• Experience building reports with visualization programs, e.g., PowerBI and/or Tableau.
• Experience Working in highly regulated industries.
• Agile operations ability and capability to manage or support projects.
• Process Excellence training and/or certification or APICS certification Project Management Certification/Experience
• Sales or Sales support role experience
• Warehouse Management System (WMS) and/or Transportation systems (TMS) experience.

Other:

10% domestic travel to other sites as needed is required.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com

#LI-PN2

Required Skills:

 

 

Preferred Skills:

Analytical Reasoning, Coaching, Collaborative Selling, Communication, Competitive Landscape Analysis, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Market Research, Operations Management, Performance Measurement, Problem Solving, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement

 

 

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits