Posted:
7/16/2024, 6:03:44 AM
Location(s):
Portland, Oregon, United States ⋅ Oregon, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
How You’ll Shine:
The Housekeeping Dispatcher will support general Resort and Housekeeping/Maintenance operations by answering all incoming calls for housekeeping services, relaying information to the appropriate team member(s) or department and follow up on completion of expectations to ensure prompt and efficient guest satisfaction.
How You'll Make an Impact:
Act as direct liaison between resort guests and housekeeping staff. Respond to all incoming guest and front desk requests for housekeeping or maintenance services. Run daily clean/dirty unit reports. Record, delegate and monitor housekeeping productivity for timely completion. Report status of assignments and communicate readiness of units to Front Desk and management. Perform basic clerical assignments. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
What You’ll Bring:
Detail oriented with organizational and time management skills.
Ability to direct personnel to achieve desired results.
Ability to prioritize customer and operational needs and requests.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Website: https://travelandleisureco.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 2006
Last Funding Type: Post-IPO Debt
Industries: Hospitality