Agile Coach

Posted:
10/9/2024, 10:16:06 AM

Location(s):
Mexico City, Mexico City, Mexico ⋅ Mexico City, Mexico ⋅ Delaware, United States

Experience Level(s):
Senior

Field(s):
IT & Security

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
  • Interfaces with senior project staff and client senior management teams regarding status of projects.
  • Recommends and oversees process improvements.
  • Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
  • Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
  • Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
  • Acts as advisor or coach to new or lower level analysts; allocates work.
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Persuades and influences others through and comprehensive communication and diplomacy skills.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 6-10 years experience in a related technology role and subject matter expert in overall field


Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities Desirables:

  • Works directly with a team of teams aligned to a Business Capability
  • Continuously coaches the teams and stakeholders on the way of work and technology disciplines and agile practices.
  • Supports the Product Owner in maintaining data in the appropriate agile toolset to provide transparency to the roadmap and related priorities
  • Facilitates or help other team members facilitate events to provide value through a constant delivery of products and solutions for our users.
  • Creates visibility to what and how the teams are doing. Tracks teams performance against the IT business plan and service level agreements; identifies gaps and provides analysis with interpretive thinking to define problems and develop innovative solutions.
  • Possesses a comprehensive understanding of how areas collectively integrate to contribute towards achieving business objectives. Acts as advisor or coach to new or lower level employees.
  • Creates a culture of continuous improvement within the capability.
  • Helps the teams to remove barriers that slow them down to maximize delivery flow
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. Persuades and influences others through comprehensive communication.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Agile Metrics, Jira Dashboards
  • SM/PO/Agile coach Certifications

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting