3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

LATAM CRM Business Partner - Safety and Industrial Business Group

Collaborate with Innovative 3Mers Around the World

A Salesforce CRM Business Partner typically plays a crucial role in aligning Salesforce CRM initiatives with the overall business strategy of an organization inside Safety and Industrial Business Group to maximize the value derived from the organization’s investment in Salesforce, by ensuring the CRM aligns with business commercial intensity goals.

The Impact You’ll Make in this Role

As a CRM Business Partner you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Collaborate with senior management to define how Salesforce can support business strategies and objectives.
• Design and implementation of Salesforce projects, ensuring they meet the business requirements and are delivered on time and within budget.
• Serve as the primary liaison between business units,  operations and IT teams, ensuring clear communication and understanding of goals, timelines, and requirements.
• Develop and deliver training programs to enhance user competency and adoption of Salesforce across the organization.
• Review and analyze the effectiveness of Salesforce solutions, recommending improvements and overseeing the implementation of enhancements.
• Develop and maintain dashboards and reports within Salesforce to help various departments track performance against KPIs.

Your Skills and Expertise 

• Bachelor’s degree in Business Administration, Computer Science, or related field.
• Experience in Salesforce CRM Admin or related roles in a private, public, government or military environment.
• Extensive experience with Salesforce CRM, including a deep understanding of its capabilities and limitations.
• Strong project management skills and experience managing cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical and problem-solving skills, with the ability to interpret business needs and translate them into technical solutions.
• Certification in Salesforce Administration or Salesforce development is highly desirable.

Additional qualifications that could help you succeed even further in this role include:

• Trailblazer certifications on Sales and Mkt clouds
• PMO certification

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Imagine your future in 3M  

At 3M, inspiration happens daily. Here, science is how the magic happens. Except it is not magic, it is the right science, applied in the right way by the people of 3M. Here, your ideas help shape everyday lives around the globe. Here, you matter. You inspire. Challenge. Create. Thrive. Here, you go.  Apply now and discover inspired opportunities! 

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

A 3M é um empregador que oferece oportunidades iguais à todos. A 3M não discriminará nenhum candidato baseado em sua raça, cor, idade, religião, gênero, orientação sexual, identidade ou expressão de gênero, nacionalidade ou deficiência.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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