Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Responsible for planning, operational execution, publishing and delivery of digital content updates across Discover's digital channels, including web, e-mail and mobile for a wide array of business partners. Works on initiatives supporting product launches, content optimization and testing of different creative. Partners with technology, marketing business partners, and design agencies to define and develop on-going requirements for presentation templates, style-sheets, and content. Requires consistent collaboration with multiple stakeholders within the company to foster synergies across departments and extend the content management standards across the enterprise.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Gathers, documents and communicates business requirements for digital messaging campaign execution in the email, push and text channels with attention to detail and accuracy. (In some instances may require html coding of assets). Iterative work on workflows and data capture templates, increasing their impact and efficiency over time using content management platforms (TeamSite).

• Creates and publishes content, leveraging we development (HTML, CSS, JavaScript, etc.) to update digital content that delivers customer experience benefits. Performs and documents validation of creative assets, business requirements and functionality on digital messaging campaigns before, during and post campaign launch to ensure flawless execution and adherence to controls and processes.

• Provides subject matter expertise to internal and external business partners on execution requirements and processes to assist in campaign planning. Measures progress of projects within the workflows and problem solve with business partners to meet milestones and strategically support ongoing digital projects, maximizing speed to market.

• Problem solves and assists in execution of process/functionality enhancements to drive faster speed to market, operational efficiency and cost reduction. Identifies, researches, and defines new initiatives driven by feedback from customers and business partners.

• Assists in Operational Risk event troubleshooting and reporting as required by Compliance

 

Qualifications You’ll Need
The Basics

• Bachelors in Finance, Business Administration and Management or related.

• 2+ years of experience in Marketing, Digital Marketing, or related experience

• In Lieu of Education, 6+ years of experience in Marketing, Digital Marketing, or related experience.

• Strong understanding of HTML and Cookies, strong MS Excel skills. Experience with an enterprise class web content management system.

 

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• No required movement about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator

• Ability to communicate verbally.; Ability to communicate in written form.

 

Bonus Points If You Have

• 2+ years of experience in Financial Services, Client Service, Digital User Experience, or related experience.

• Certifications in DHTML, HTML 5, JavaScript and CSS.

• Conceptual understanding for AJAX, JAVA/JSP, SEO, XML, and basic database design; Additional technical skills desired: • Understanding of XSLT scripting language • Understanding of RESTful scripting language • Familiarity with Agile and Waterfall methodologies • Design and usability training • Dreamweaver proficiency • LiveSite experience/knowledge.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

#Remote

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Application Deadline:

The application window for this position is anticipated to close on Dec-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.