Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance.
We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day.
Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself.
If you share that passion and believe in our mission, come and join us!
What You'll Do?
- Building product(s) with world-class customer experiences and understanding the full life cycle of a customer,
- Taking responsibility for KYC and onboarding processes within the Papara Core domain,
- Ensuring high engagement in the Design Team,
- Collaborate closely with the Customer Experience (CX) team to understand customer needs, improve customer journeys, and enhance the overall customer experience,
- Understanding and analyzing users' requirements and designing solutions by working collaboratively with the engineering team,
- Being responsible for the product features and contributing to the design, software development, and testing processes,
- Working on how users will find what they are looking for, creating content, and designing the usability layout to access information,
- Understanding the fintech market, competition, and user requirements in depth,
- Gathering user feedback in a meaningful and actionable way to enhance the product management process.
Who You Are?
- Bachelor's or master's degree (Computer Science or Engineering is a plus),
- 5+ years of experience in product management and involvement in the development of a digital product or service,
- Experience in KYC and onboarding projects is preferred,
- Knowledge of KYC/AML industry tools, portals, information sources, and vendor products is a plus
- Strong new product design experience and a passionate approach to customer experiences,
- UI/UX principle knowledge with deep customer focus by understanding customers and analyzing data,
- Strong product intuition and deep user empathy, combined with self-motivation.
- Passionate about new technologies and new ideas,
- Strong analytical and strategic thinking and the ability to use data to make decisions,
- Ability to identify and resolve problems promptly,
- Familiarity with software development concepts and coding experience is a big plus,
- Excellent English communication skills, both written and verbal,
- Experience in financial service products or fintech is a plus.