We are:

Talent & Organization – we help leading Health organizations reimagine their workforce, culture, and ways of working to meet the demands of a rapidly evolving system. From provincial health authorities and hospitals to public health agencies, payers, and community care organizations, we partner with clients to build workforce capability, enhance learning programs, and deliver human-centered transformation.

We use data-driven insights to make transformation human. Whether it’s rolling out digital health solutions, improving patient and member experience, modernizing clinical workflows, or responding to regulatory change, we help organizations equip their people with the skills, mindset, and support needed for sustainable transformation.

You are:

A skilled consultant who thrives at the intersection of transformation, learning, and human experience. You understand how clinical innovation, digital modernization, workforce pressures, and integrated care models reshaping healthcare. You’re passionate about helping clinicians, staff, and leaders adopt new tools, processes, and ways of working.

You bring strong consulting fundamentals—problem-solving, stakeholder engagement, and analytical thinking—along with experience in Learning, Change & Human Experience, or workforce capability development.

The work:

• Support Health clients—including hospitals, regional health authorities, payers, public health agencies, and government health organizations—in planning and executing major transformation initiatives.

• Develop learning strategies, curricula, materials, and capability-building programs to support workforce adoption of new systems, processes, and technologies.

• Apply Change & Human Experience methodologies to drive awareness, engagement, adoption, and behavior change across clinical, operational, and administrative environments.

• Conduct learning needs assessments, change impact assessments, and readiness analyses to guide strategy and execution.

• Support leaders, managers, clinical teams, and frontline staff through transitions such as EHR implementations, digital health adoption, workflow changes, virtual care expansion, or new provincial/regulatory requirements.

• Use digital tools, learning platforms, and analytics to measure learning effectiveness, adoption progress, workforce sentiment, and experience outcomes.

• Collaborate across clinical, operational, technical, and administrative teams to ensure alignment on learning and change strategies.

• Contribute to business development by supporting proposals, research, and insights within the Health portfolio.

• Engage actively in the Talent & Organization community, sharing leading practices and thought leadership.

Here’s what you need:

• 3+ years of consulting experience with a focus on Learning, Change & Human Experience, or workforce development.

• Experience working with clients in healthcare—hospitals, provincial/regional health systems, public health agencies, payers, or health ministries.

• Strong consulting skills in problem-solving, stakeholder engagement, and analytical thinking.

• A University Degree is required for this position.

• English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Bonus points if:

• You have experience in three or more of the following areas:

  • Learning Strategy

  • Instructional Design / Curriculum Development

  • Facilitation and Coaching

  • Change Analytics

  • Change Tracking and Measurement

  • Design Thinking

  • Workforce Capability Building

  • Agile or Enterprise Change Methods

• You have supported transformation programs such as EHR / EMR modernization, clinical workflow changes / care model modernization, or provincial digital health initiatives.

• You are experienced in using digital tools and analytics to drive change adoption and workforce engagement.

You have worked on cross-functional teams across business and technology disciplines.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.