Channel Management Consultant

Posted:
11/11/2024, 4:00:00 PM

Location(s):
São Paulo, Brazil

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Consulting ⋅ Sales & Account Management

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

IT IS YOUR TIME!

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. 

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.

Important: 

- Don’t forget to include a resumé in English in your profile in Workday

- Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.  If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. 

Job Description:

The Channel Management Consultant role which is part of the marketing and channel development team at IPSD (Industrial Power Systems Division) will be responsible for managing the overall relationship and ongoing development of the Perkins distribution network within the Latin America region.

This role will collaborate closely with independent Perkins distribution partners in the territory to drive capability development and growth across the core areas of their operations, to ensure a superior customer experience consistent with our brand promise, code of conduct and divisional growth goals. Additionally, this role will be responsible for leading distributor transitions, including appointments and terminations where needed to enhance sales and product support capabilities.

The incumbent will work within a global team but operate independently day to day interfacing primarily with distributor leadership and IPSD personnel, including the Sales, Marketing, Product Support, Aftermarket, legal and compliance teams to identify, analyze and resolve distribution needs and problems in the territory.  

What you will do:

- Have ownership of the execution of Distributor Excellence process in territory, including the analysis and monitoring of key performance indicators and leadership of governance reviews with senior management.

- Work collaboratively across all levels within sales, marketing, service, and aftermarket to identify gaps in performance capabilities and take proactive leadership of initiatives and projects aimed at closing these gaps in a timely and planned way.

- Formulate long term strategies to enhance the Perkins distribution network within the territory, proactively addressing underperformance and managing distributor transitions including appointments and terminations in a manner that mitigates risk.

- Serve as the main liaison between Perkins and distributor leaders on tactical issues within the territory to strengthen the overall partnership.

- Act as a trusted advisor to Perkins distributor owners/leaders to ensure ongoing alignment to the IPSD Full Power strategy.

- Identify best practices and develop tools or training packages to address skills and capability gaps within the territory.

What you will have:

Relationship Management: Ability to build and maintain strong relationships with distributor leaders.

Strategic Thinking: Developing long-term strategies to grow and maintain the distribution network.

Decision Making and Critical Thinking: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of sources and stakeholders in an objective manner to reach a conclusion.

Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Global perspective: Distributor environments vary, and being flexible and open-minded to adapt to change and navigate through dynamic situations is vital.

Basic requirements:

- Bachelor’s degree

- Pre-Advanced English and Spanish


Top Candidates will also have:

- Prior channel management experience

- Demonstrated ability to coordinate and align multiple stakeholders towards achieving shared objectives

- Previous field experience, solid understanding of the distribution business model

- Project management expertise

- Advanced English and Spanish

Additional information:

- Travel expectation is 20% (primarily within Latin America region).

Some of the offered benefits*:

·Medical plan 

·Dental plan

·Medicines reimbursement 

·Psychological, Legal, Social and Finance Support Program

·Private pension plan

·Profit share

·Meal assistance 

·Christmas basket

·Transportation 

·Life and personal insurance

·Extended maternity and paternity leave

·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.)  to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html

#LI

Posting Dates:

novembro 12, 2024 - novembro 24, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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