• Work as part of the team in National Scam Response Centre ["NSRC ''] to assist in verifying the account and transactions, tracking and recovering funds in scam cases
• Ensure proper daily operations in accordance with NSRC operational arrangement
• Review the escalations received from respective business units and update a Fraud Database for trend analysis and reporting
• Participate in process improvement initiatives related to Fraud Management    

• Malaysian citizen
• Bachelor's Degree in Banking, Law, Finance, Accountancy, Business Studies
• Good interpersonal skills and ability to interact well with all level of employees and customers
• Proactive, display self initiative, independent and good analytical skills
• Fresh graduates and those with suitable experience are welcome to apply
• Shortlisted candidates is required to work under shift at Sasana Kijang

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.