Job Description:

• Permanent and fixed term part time opportunities available
• Specialist Clinics, Fitzroy location
• Friendly and supportive team

About the Role

We are seeking vibrant and self-motivated people to join our Specialist Clinics Team. As a Patient Services Clerk, you will bring your strong customer service skills, as well as excellent organisational and communication skills to this busy work environment.

• Provide efficient and effective administration support
• Attend to incoming telephone enquires from patients and GP’s
• Assist with managing referrals for Specialist Clinics
• Maintain strong professional working relationships with Nursing, Allied Health and Medical staff in clinics

Classifications for this position will range from HS1 - HS17 ($58,442 - $ 64,610 per annum pro rata).

Your Contribution

• Computer skills and knowledge of relevant Microsoft applications
• Strong communication and problem solving skills
• Minimum year 12 VCE/HSC or equivalent
• Commitment to a patient centred care environment, with a strong focus on customer service
• Ability to work independently
• Current National Criminal History Check, or willing to obtain

What We Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement

 

About the Specialists Clinics Team

St Vincent’s Clinics provide a wide range of tertiary referral outpatient services in a dynamic and varied environment. This is your opportunity to contribute to a patient focused service which is committed to high quality care St Vincent’s Clinics: Public and Bulk Billed (Medicare) Clinics.

Working at St Vincent’s 
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Application

• Please attach your resume and cover letter to your application.
• If you would like a copy of the Position Description, please contact [email protected] 

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. 
 

We encourage applications from people of all backgrounds and abilities.  Inclusion is essential to our mission and diversity reflects the community we serve.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).

Position Description and Critical Job Demands Checklist:

Contact Details:

Mary Dafilis Team Leader, 9231 3775

Alternate Contact:

Closing Date:

14 December 2024 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct