Skill required: Client Financial Management - Financial Planning and Analysis (FP&A)
Designation: Client Financial Mgmt Senior Analyst
Qualifications:Master of Business Administration
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Broad objective : Responsible for executing all billing processes provided by the team ensuring adherence to the standard taxonomy tasks and corresponding standard desktop procedures Qualification-CA, CMA, MBA FPAN, Description-Responsible for financial management - including budgeting & forecasting, contract profit & loss management and advisory services to client and corporate leadership teams Financial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting.
What are we looking for? Key Priorities : Processing accuracy and efficiency (Delivery quality) • Minimize processing errors in all taxonomy steps of the billing process • Execute all billing tasks within the agreed timelines Process expertise • Thorough knowledge of the desktop procedures that have been designed for each of the taxonomy tasks Client communication • Address client queries around billing in a timely and effective manner in order to avoid escalations where possible Quality assurance • Ensure all implemented quality assurance controls are adhered to while executing the billing tasks Collaboration ethic • Develop a constructive working relationship with the other billing agents of the team, share best practices and lessons learnt Continuous improvement mindset • Actively strive for personal development and upskilling/Communicate training ideas to the team lead Performance metrics : Delivery quality metrics • Error rate : Percentage of billing transactions with errors • Processing time : Average time taken to process a billing task • First pass yield : Percentage of transactions processed correctly without the need for rework Client communication metrics • Clients’ complaint rate • Escalation rate : Percentage of issues escalated to higher management Team Collaboration metrics • Peer feedback • Contribution to collaborative projects Continuous improvement metrics • Adaptability score (to new processes/tools/policies) • Contribution to improvement/automation initiatives • Added knowledge on knowledge on MS Office applications like Outlook, Excel, Word The billing agent is expected to work in Night shifts from 6PM IST to 3AM IST
Roles and Responsibilities: •In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts

Master of Business Administration

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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