At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly.

The Sr. Associate, Quality Assurance Compliance (Science/Tech/Engineering Path) is primarily responsible for managing customer complaints, conducting root cause analysis, and implementing corrective actions. You will also ensure local quality systems meet standards and regulatory requirements, using scientific principles for problem-solving and innovation. Specifics include:

• Manage customer complaints, perform root cause analysis, and drive corrective/preventive actions (CAPA)
• Ensure local quality systems are in full compliance with regulatory requirements and internal standards.
• Oversee supplier qualification and performance monitoring.
• Maintain the Approved Supplier List and develop/implement the supplier audit program.
• Lead and coordinate supplier audits and ensure timely follow-up on findings.
• Develop and review Quality Assurance Agreements with suppliers.
• Facilitate Material Review Board (MRB) meetings and issue Supplier Action Requests (SAR).
• Collaborate with cross-functional teams to evaluate and manage nonconforming product/material.
• Support internal audits and regulatory inspections (HA/NB).
• Contribute to continuous improvement initiatives and site-level projects.
• Perform other duties as assigned.

Why Join Us:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

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