Please note that this role is hybrid and would require an in-office presence of three (3) days per week between Tuesday-Thursday in our Chicago Loop office (located at 175 W Jackson Blvd, Chicago, IL 60604). 

About Axiom

As the leading alternative legal services provider globally, Axiom gives in-house legal teams on-demand access to top legal talent and lawyers — deployed when, where, and how clients need it, for up to 50% less than national law firms. Axiom's network of 14,000+ legal professionals includes 4,000+ lawyers with Fortune 500 experience, delivering AI-enabled legal services across more than 12 practice areas. Trusted by 75% of the Fortune 100 and thousands of mid-market leaders, Axiom ranks #1 among Alternative Legal Service Providers in 8 of 9 performance categories — including talent quality, breadth, productivity, and client experience — according to a top 5 global consulting firm. Across more than 3,000 engagements annually in 6 regions and 4 continents, 93% of clients rate Axiom lawyers as good as or better than top law firm attorneys, with 96% client satisfaction and measurable cost savings that reduce outside counsel spend without sacrificing quality. Stop overpaying for law firm work. Start with Axiom.

About the role

Reporting into the VP, People, the Benefits Analyst supports the day to day administration of U.S. benefits, leave, new hire and related people operations processes. This role is primarily focused on U.S. benefits administration and new hire employee support, while also assisting with select global benefits activities as needed. The Benefits Analyst is responsible for completing transactions in Workday and related systems, responding to employee and internal partner inquiries, conducting new hire meetings, supporting vendor administration, maintaining benefits materials, and following established processes to ensure accurate and timely service delivery. This role requires strong attention to detail and organizational skills and comfort handling employee data accurately and confidentially. The ideal candidate is comfortable conducting video-based meetings, communicating directly with employees and internal partners, and working independently with the motivation and follow-through needed to move projects and tasks forward.

Responsibilities include:

• Support day to day administration of U.S. benefits programs and respond to inquiries.
• Review benefits eligibility, including hours per week checks, and complete related transactions in Workday and other systems.
• Communicate with employees regarding eligibility, enrollment, and benefits changes using approved templates and guidance.
• Process employment verification requests and other verification requests as needed.
• Assist with I-9 document verification for U.S. new hires and complete related compliance tasks.
• Conduct new hire meetings
• Assist in managing Workday onboarding completion and mandatory employee trainings
• Support leave and absence administration, including leave processing and related follow up.
• Assist with wellness campaigns and employee communications.
• Help maintain benefits guidebooks, employee facing materials, and other benefits collateral.
• Support select global benefits activities, as assigned.

About you

• Bachelor’s degree or equivalent practical experience preferred.
• 1+ of experience in HR, people operations, benefits administration, data analyst, or customer support preferred, or another role requiring the ability to learn quickly.
• Strong attention to detail, organization, and follow through.
• Comfort handling data and reviewing information for accuracy and confidentiality.
• Strong written and verbal communication skills, including comfort conducting video-based meetings and communicating directly with employees and internal partners
• Self-motivated and able to manage multiple tasks, follow established processes, drive work forward independently, and escalate issues appropriately.
• Proficiency in Microsoft Office and Excel

Preferred Experience

• Experience with HR systems, Workday preferred.
• Experience supporting U.S. benefits administration or employee services.
• Experience with shared mailbox support, employee communications, or HR operations.
• Familiarity with employment verifications, leave administration, or I-9 processing.
• Experience maintaining employee facing materials, guides, or communications.

Our ideal candidate

This role is well suited for an early career HR or people operations professional who is comfortable working within established processes and is eager to learn. The Benefits Analyst is a self-starter who will work closely with more senior team members and is expected to ask questions, seek clarification, and escalate issues when needed. 

Axiom’s total rewards philosophy is to be transparent and equitable with all job candidates. The annual base salary range for this role located in Chicago, Illinois is $52,000 - $60,000 + 10% bonus depending on experience. You can also participate in our benefits programs that include healthcare, life and disability coverage, 401K with company match, paid sick and personal time off, paid parental leave and more. Please note that the final compensation is determined by several considerations, including the quality of your experience and expertise, your ability to immediately contribute to Axiom, your potential to move up to the next level, the market you are located in, and other business considerations.

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at [email protected] and include “Applicant Accommodation” in the subject line.