Employment Type

Permanent

Closing Date

21 Sept 2025 11:59pm

Job Title

Software Engineer

Job Summary

As a Software Engineer, you thrive on working with your team to design, build and deliver innovative software products and solutions that delight our customers. You apply broad knowledge in software application layer solutions and the software development lifecycle, to experiment, solve problems and own solutions that transform epics into new product features and capabilities. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to deepen your knowledge and expertise in the Software Engineering Domain.

Job Description

About Us:

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered — and only Telstra can bring together all the parts to create it. Telstra is on a mission to redesign the way we all connect - with leading-edge technologies and solutions that are changing the world. And this is where YOU come in, by playing your part to building in help our customers connect: faster, better and smarter.

Why Telstra?

Telstra is a well-known Australian company that has been around for over 100 years. We are the leading telecommunications and technology company in Australia and have been operating internationally for over 70 years. We have a strong presence in over 20 countries. In India, we have offices in Bangalore, Mumbai, and Delhi, as well as an Innovation and Capability Centre in Bangalore. We are focused on using innovation, automation, and technology to solve major technological challenges in areas such as IoT, 5G, AI, and machine learning. Joining Telstra gives you the chance to make a difference in the lives of millions of people and have a rewarding career with flexibility.

Responsibilities

As a Software Engineer at Telstra you will play a crucial role in ensuring the stability and reliability of our telecom services. You will be responsible for identifying, analyzing, and resolving complex issues within our connected API/microservice ecosystem. Your strong problem-solving skills, domain knowledge, and technical expertise will be essential in maintaining the high-quality service we deliver to our customers.

• Problem Management: Identify and analyze telecom-related issues, prioritize them, and coordinate their resolution.
• Basic Telecom Domain Knowledge: Utilize your understanding of telecom concepts to address and resolve problems effectively.
• Connected API/Microservice Ecosystem: Work within a connected API/microservice environment to diagnose and troubleshoot issues.
• Triage and Coordination: Efficiently triage and prioritize incidents, collaborating with cross-functional teams to ensure swift resolution.
• Communication Skills: Communicate clearly and effectively with team members and stakeholders.
• Analytical Ability: Use data and analytics to identify trends, root causes, and areas for improvement.
• Technical Skills: Utilize tools such as Java, SRE, New Relic, Splunk, AWA knowledge, and scripting languages like Perl, Python, Ruby, VBScript, and PowerShell to perform operations triage and automate tasks.
• Resilience & Pro-active monitoring: Use Observability & SRE practices to ensure appropriate detection of deterioration of services pro-actively and resolve before real customer impact.
• Process Automation: Automate repetitive tasks required for service level maintenance or remediation

Essential Skills:

• Minimum 3+ years of experience in telecom or a related domain.
• Proven experience in problem management and incident triage.
• Strong knowledge of ITIL, SRE Practices
• Programming experience in java, python or any other scripting languages
• Implementation experience of observability tooling (setup dashboards, write queries) – eg. New Relic, Splunk
• Excellent analytical and troubleshooting skills.
• Effective communication and coordination abilities.

Desirable Skills:

• SRE Practice Implementation: Experience in implementing Site Reliability Engineering (SRE) practices.
• Power BI: Familiarity with Power BI for data visualization and analysis.
• Microservices / API: Knowledge of microservices architecture and API design.
• Object-Oriented Programming (OOPs) / Declarative SQL: Understanding of OOPs concepts and declarative SQL for data manipulation

What can we offer you?

At Telstra, you can thrive, your way. We foster new ideas, we embrace different ways of working and thinking, and we believe an inclusive and diverse team will lead us to innovate for the future.We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: http://tel.st/allrolesflex