Job Description

• Provide fast and speedy recovery of mishandled baggage

• Assist station for tracing mishandled baggage

• Coordinate with other departments and station pertaining baggage mishandled

• Liaise with customer care department

• Investigate and determine the reason for baggage mishandling in every registered baggage file

What we are looking for

• Bachelor's Degree in any field with customer service or ground service experience

• Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous

• Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment 

• Proficient in oral and written English and Thai or local language where staff is located

• Possess good interpersonal and communication skills with TOEIC scores above 550 is advantageous

• Able to work on shift with flexible hours

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