The Compl Bus Contrl Assc Anlyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Responsible for supporting teams with compliance and control; partners with operations, risk, compliance, legal and other entities to ensure accuracy and validity of published procedures.
• Drafts communications, including content for alerts, emails, collaborate, newsletters, etc; ensuring that trainings and communications are meaningful and easy to understand.
• Ensures BAU policies and procedures meet regulatory and business obligations.
• Works with businesses to coordinate deliverables required for internal and external audits.
• Updates project tasks regularly and accurately
• Prioritizes and completes deliverables timely
• Facilitates conference calls
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years related experience
• Knowledge in Transaction Services and/or Core Operations is a requirement.
• MCA or Quality monitoring experience is a requirement.
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience in collecting, and documenting business and technology processes
• Excellent oral and written communication skills and ability to facilitate discussions
• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
• Ability to create and deliver presentations to senior levels of management and/or stakeholders
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Willingness to ask questions, challenge the status quo and seek out answers
• Ability to work independently, multi-task, and take ownership of various analyses or reviews
• Excellent analytical and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience

Eligible for HOP to HOP

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Primary Location:

Johnson City Tennessee United States

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Primary Location Full Time Salary Range:

$46,000.00 - $64,200.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 09, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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