Product – Digital Shared Capabilities

We are looking for curious, smart, self-driven Product and Customer/User Experience professionals who love the challenge of turning complex problems and constraints into elegant solutions that meet our users’ needs. Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation are welcomed and encouraged. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easier to do business with Thomson Reuters.

This role is in the Shared Capabilities organization and is part of the team responsible for designing and building Thomson Reuters’ new global design system, that will support all our online products. Collaborating with various design teams, we will build a system that will allow our design and engineering organizations to create valuable products and experiences, consistently and efficiently.  

Our team is passionate about driving foundational services that are integral to the success of the entire organization. We're looking for someone to help us envision and build the core services that underpin all Thomson Reuters' products.

As a key decision-maker on the Design System team, you will engage with diverse product and technology stakeholders on the journey to design and deliver a best-of-class enterprise-ready UI/UX experience for our customers. 

As an Technical Product Owner, your role will involve close collaboration with the Senior Product Manager, Design System Director, Design Manager, and Engineering Manager to bring our vision to fruition and achieve our desired outcomes.

About the Role:

• Facilitate and lead sprint ceremonies, including sprint planning, refinement, and retrospectives, ensuring actionable outcomes and alignment with Agile methodologies.
• Manage and prioritize the product backlog, including epics, features, and product backlog items (PBIs), ensuring clarity, prioritization, and alignment with team capacity.
• Collaborate closely with the Scrum Master and discipline managers (UX, UXE, SDE, Accessibility, and Content) to ensure smooth coordination and delivery across all workstreams.
• Translate the quarterly roadmap into actionable backlog items in partnership with the Senior Product Manager, ensuring readiness for sprint execution.
• Create and maintain dashboards and queries in Azure DevOps to track bugs, feature parity work, and progress against sprint goals.
• Coordinate refinement sessions with cross-disciplinary team members, identifying priorities and refining requirements for both community and internal tickets.
• Draft, communicate, and publish sprint highlights, release notes, and key updates to internal and external stakeholders.
• Monitor and respond to community support tickets, coordinating resolutions and maintaining communication with submitters to ensure feedback loops are closed.
• Work cross-functionally to deliver high-quality components and features, aligning requirements with engineering, design, and content teams.
• Maintain internal documentation, including Atrium pages, process workflows, and visual aids (e.g., Lucid boards), to support team transparency and knowledge sharing.

About you:

At a minimum you would need these to be successful in this role:

• 3-5 years of experience as a Product owner, Business Analyst, Product Manager on a technology product.
• Proficiency with front-end technologies, including HTML, CSS, and JavaScript, and experience working with web components, React, and Angular.
• Hands-on experience managing backlogs using tools such as Azure DevOps or Jira.
• Strong understanding of Agile methodologies, including Scrum, with a track record of coordinating backlog work for multiple sprint teams.
• Ability to clearly communicate and adapt to changing priorities in a fast-growing environment.
• Proven ability to track and report on metrics related to product development and team performance using dashboards and data visualization tools.
• Exceptional communication skills, with the ability to simplify technical concepts and influence cross-functional teams without direct authority.
• Familiarity with accessibility standards (e.g., AODA) and a commitment to building inclusive digital experiences.

Nice to haves:

• Experience working with design systems or shared platform products, including reusable components and patterns.
• Knowledge of design workflows and familiarity with tools like Figma to align with cross-functional design system efforts.
• Understanding of MVP approaches for component development, with a focus on delivering scalable solutions for a variety of use cases.

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Culture:  Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.