Support Associate Level 1

Posted:
5/21/2025, 2:15:19 AM

Location(s):
Upper Gwynedd Township, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

Job Description

Are you looking for an exciting opportunity with a rapidly growing pharmaceutical manufacturer? If so, then this is the opportunity for you!

Maintain areas in compliance with cGMPs and other applicable regulatory guidelines by performing all necessary housekeeping, disinfection, and waste management of assigned production environments.


Adheres to all our Company safety guidelines and procedures. Monitor facility conditions during activities defined above and perform general tasks to ensure the environment and equipment are maintained in full regulatory compliant.

Tasks will include, but not be limited to:

  • Equipment cleaning and minor surface repairs using common hand tools.

  • Notify supervisor or other designate of areas requiring further attention.

  • Aligned with production activities, will assist others in removing used process equipment or assisting with the break down of equipment following completed operations.

  • Maintain appropriate GMP documentation for all responsible activities and ensure. compliance with all training requirements.

  • Using appropriate data management systems, manages and ensures inventory of all··· necessary production and support supplies.

  • Performs environmental sampling and sample management

  • Achieves and maintains job proficiency through continued training.

  • Must achieve the skill set to advance to the SA-2 level.

  • Applies the WP Team Member and Leadership Standards consistently at the expected level.  

  • Attends and actively participates in HAZOPS, waste walkthroughs, kaizen events, or any

  • other operations, lean six-sigma, quality, safety or environmental training/initiatives as required.

Education:

  • High School Diploma or equivalent

  • Successful completion of the required skills assessment.

#MSJR

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

2nd - Evening, 3rd - Night

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

 Preferred Skills:

Good Manufacturing Practices (GMP)

Job Posting End Date:

05/24/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Merck

Website: https://www.merck.com/

Headquarter Location: Rahway, New Jersey, United States

Employee Count: 10001+

Year Founded: 1891

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical