Application Services Business Partner

Posted:
12/8/2024, 1:45:40 PM

Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
Hybrid

Hi, we’re PEXA
Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week safely settle their homes. And this is just the beginning. Our data and insights are helping organisations unlock the intel they need to drive change and possibilities. 

Since starting our journey in 2010, we now employ a team of over 1,000 people working across multiple continents. We’re still growing, innovating and looking ahead, but behind our greatest achievements, there is a team of curious creators and big thinkers. That’s why, we’re looking for ambitious people like yourself to join the team.

About the Role
Workplace Technology at PEXA is responsible for providing the technology tools and services that employees use in their day-to-day work. This includes service desk support, devices, software applications, communication networks and IT infrastructure. Employees are considered the customers of Workplace Technology.

The Application Services Business Partner role serves as the strategic link between Workplace Technology and the different business units. This role is crucial for developing application strategies, identifying solutions, managing services, mitigating risks and fostering strong relationships with stakeholders. The goal is to mature Workplace Technology's capabilities to effectively address business challenges through better application lifecycle management.

Key Accountabilities
Strategic Leadership:
• Foster strong relationships with key business areas to understand their needs
• Provide valuable strategic advice and support for Workplace Technology initiatives
• Define clear objectives, goals and metrics to guide the team's delivery
• Develop a robust application portfolio plan, anticipating gaps and managing phase-in/out

Project Delivery:
• Collaborate with PMO and Change teams to prioritise and manage project intake
• Identify opportunities to improve operational efficiency and effectiveness
• Understand business unit pain points and define requirements to address them
• Architect solutions, develop business cases and facilitate effective project delivery

Operations:
• Monitor budgets, expenditure and provide financial forecasting input
• Oversee vendor/provider performance and contract management
• Identify risks, develop treatments and maintain business continuity plans
• Ensure integration of applications with security capabilities and effective BAU management

Skills and Experience
• A bachelor's degree in business, accounting, IT or a related field is preferred.
• Solid experience as a business analyst under your belt.
• Tech-savvy with expertise in info systems and process modelling.
• Ability to optimise processes and spot patterns.
• Stakeholder engagement skills.
• Top-notch communication and problem-solving skills - you can explain complex ideas clearly and find smart solutions.

Key Attributes
• A go-getter who thrives in the dynamic world of a tech company with rapid customer growth.
• A team player at heart, collaborating effectively with others.
• Able to juggle multiple priorities and keep calm under pressure.
• An excellent communicator who can explain complex ideas to both technical experts and business stakeholders.
#LI-AS1

A career at PEXA starts with you!
If you think you have the required skills, an appetite to learn and would be a great fit, we’d love to hear from you – even if you don’t tick all the boxes. At PEXA we support your growth and help you discover your full potential.
 
Why join us
Flexibility is in our DNA
Your holistic wellbeing is important to us. Enjoy meditation, yoga, boxing classes and a wellness day each month to recharge!
We know that work is just one aspect of your life. That’s why we offer up to 12 weeks ‘workcation’ for you to extend personal travel time and work remotely
Take the opportunity to purchase up to four weeks additional annual leave per year
Learn from the best and upskill with PEXA Academy certifications and grow your career

Our commitment to our people and a better future
At PEXA we want you to embrace your best self each day, creating an environment where everyone can contribute and participate, so that every person can reach their full potential. We want our people to feel equally valued, supported and celebrated. With market-leading benefits that make a difference, we’re committed to supporting individuals, families and carers. Your culture, gender, sexual orientation, language and other attributes make you unique! We couldn't be prouder to have a team that reflects the richness of our wider community.
 
We’re a proud ‘Circle Back Initiative’ Employer and commit to responding to every applicant.
  
Stay Connected
A career at PEXA is exciting, challenging and rewarding, and we’re always on the lookout for talented individuals to join the team. You can learn more about life at PEXA on our website and social channels too.