Senior Field Operations Specialist (Hybrid)

Posted:
12/6/2024, 10:10:25 AM

Location(s):
Greenwood Village, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Work Flexibility: Hybrid

Schedule:

  • 1st Shift, Mon – Fri flex schedule

What you will do:

As a Senior Field Operations Specialist, you will manage replenishment orders as well as returns for our sales team, and coordinate the shipping of product out to the field.

  • Oversee a high volume of orders with accuracy, while providing great customer service to our sales representatives
  • Enter all Sales Rep replenishment orders into Oracle
  • Perform preliminary analysis on replenishment orders against regional budgets and existing stock levels
  • Source replenishment orders based on shelf life and available supply
  • Process Material Transaction requests between sub-inventories within Oracle
  • Identify problems pertaining to products & process flow, respond with a customer service orientation and escalate problems as required
  • Identify and recommend opportunities for continuous improvement work as programs continue to grow in Field Operations
  • Communicate with accuracy, timeliness and a customer service orientation
  • Provide support to new and/or less experienced Field Operations Specialists

What you need:

Required

  • High School Diploma or GED
  • Five (5) years’ relevant work experience

Preferred

  • Experience in medical device industry, process improvement
  • Experience using Oracle, SAP, Outlook, Excel, and EIM

$26.33/hr. – $36.13/hr. plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.