Case Management Social Worker  
 

Join Cleveland Clinic’s Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. 
 

Fairview Hospital utilizes a Case Management System to coordinate the planning of patients' post-hospital care. Case Managers at Fairview Hospital combine the skills of nurses, social workers and insurance reviewers (utilization review) to assess patients' physical, emotional, social and economic situations. These caregivers work closely with the patient, family, physician and health care team to determine post-acute needs and identify potential barriers. Case Managers are assigned to specific medical-surgical areas/units of the hospital and cover the Intensive Care Units, Pediatric, Neonatal and Emergency Departments. All inpatients and observation patients are reviewed at the time of admission to ensure they meet inpatient admission criteria. Patients are continually reviewed throughout their hospitalization to ensure they are discharged to the appropriate setting. 
 

A caregiver in this position works 8:00AM – 6:30PM.  
 

A caregiver who excels in this role will:  

• Coordinate the care and services of select patients.  

• Intervene with patients who have complex psychosocial and discharge planning needs.  

• Conduct detailed psychosocial assessments and coordinate with community resources and supportive counseling.  

• Offer crisis interventions to patients and families with psychosocial needs and facilitate transition of care for high-risk patients facing barriers to care. 

• Manage all aspects of discharge planning for assigned patients to ensure a timely discharge and provide appropriate connection with post-discharge care providers. 

• Communicate with interdisciplinary team about the discharge planning status of all patients referred. 

• Educate patients, families and physicians regarding post-acute options and address freedom of choice and financial concerns. 

• Conduct initial and ongoing psychosocial assessment and interventions and make treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes. 

• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues. 

• Advocate for patients and families by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse and sexual assault. 

• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community. 

• Meet core social work competencies and adhere to regulations. 

• Remain current with regulations which impact the care of patients and regulatory compliance. 

• Promote individual, professional growth and development and meet mandatory and continuing education requirements. 

• Serve as a preceptor, mentor and resource to less experienced caregivers and represent the department on committees. 

Minimum qualifications for the ideal future caregiver include:  

• Master of Social Work (MSW) or Master of Science in Social Administration (MSSA). 

• Current state licensure as a Social Worker. Eligible licensure includes LSW, LISW and LISW-S. 

• Basic Life Support (BLS) through American Heart Association (AHA) required upon hire. 

Preferred qualifications for the ideal future caregiver include:  

• Certification as a Case Manager within one year of eligibility from an approved professional organization. 

• Three years of experience in healthcare systems including exposure to and experience in pre-acute and post-acute care. 

• Hospital social work experience. 

• Knowledge of community resources.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/