Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Remote Monitoring and Application – this is a group of experienced engineers who are responsible for remote monitoring of automation devices, and production processes and support customer’s applications (remote maintenance). The main tasks include reducing the number of unplanned outages in production, their duration, and continuous increase in productivity on the customer side. The group provides technical support 24/7/365 and provides services, among others, for the following industries: paper, transport, mining, food and beverage, metal, and pharmaceutical.

In this role you will:

• Providing technical support to customers as well as engineers, technicians, and product specialists who diagnose and solve technical problems arising from customers.
• Monitoring the emerging alerts on the client side and taking appropriate actions to eliminate them.
• Reporting emerging design errors and problems related to maintenance to the engineering group.
• Possible involvement in developing applications, testing, and installing them at the customer's site and conducting training.
• Possible participation in the implementation and commissioning of the contracted installations.
• Broadening knowledge and perfecting specialist skills.

Requirements:

• Technical education (preferred fields: automation, power electronics, electrical mechatronics, or related).

• Experience in the industrial automation industry, including technical support, solving customer problems, and designing automation systems.

• Competence in programming, diagnosing, and configuring PLC controllers.

• Knowledge of drive technology.

▪ ability to configure and diagnose frequency converters (inverters) supported by knowledge of the theoretical foundations of their operation and construction.

▪ knowledge of AC induction motors, and DC motors.

▪ familiarity with servo drives will be an advantage.

• Knowledge of Allen-Bradley products.

• Knowledge of industrial sensors.

• Very good command of English and ability to communicate with all levels of management.

• Capability to work effectively in stressful situations and under time pressure.

• Ability to set priorities correctly.

• An additional advantage will be the experience acquired during the commission.

• Willingness to shift work, afternoon, and weekend shifts.

Additional Information:

From Monday to Friday:

Afternoon shift 14:00-22:00

From Saturday to Sunday:

Night shifts 18:00-6:00

Our benefits:

• Life insurance.

• Private medical care.

• Edenred LunchPass Card.

• Funding on the MyBenefit platform.

• Annual bonus.

• Christmas and holiday allowance from the Company Social Benefits Fund.

• Co-financing for training.

• Language courses.

We believe that employee diversity is a key element of our common future. We provide opportunities for talent development and growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural patterns and variety of experiences in each of us. We invite all who want to join and change the world of Our organization. Expanding Human Possibility!

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