Manager, Benefits Realization

Posted:
11/4/2024, 3:55:29 AM

Location(s):
Ontario, Canada ⋅ Ottawa, Ontario, Canada

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Job Posting Title

Manager, Benefits Realization

Job Category

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2024-11-18

Job Grade

L2 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

The Manager Benefits Realization leads the development, implementation and sustainment of the Corporate Benefits Realization Management framework, supporting value creation and influencing NAV CANADA’s strategic direction. This role ensures strategic integrity across the Organization by leading key activities and providing insight.

Job Description

What NAV CANADA offers you:

  • Challenging, team-oriented work environment
  • Competitive compensation and flexible benefits
  • Defined benefit pension plan
  • Opportunities for growth and development
  • Flexible work arrangements
  • Diverse and inclusive workforce

In this role you will:

  • Lead Benefits Realization processes and reporting for the Organization.
  • Provide subject matter expertise and thought leadership in the development of business case analysis for strategic business investments and transformational initiatives with the goal of presenting a holistic picture of the impacts and benefits for the organization as a whole.
  • Lead the Portfolio Analysis and Modeling / organizational roadmapping – identify connections and dependencies between strategies and initiatives – recommend adequate sequence of events – evaluate capacity to execute, financial constraints, bottlenecks, etc…
  • Lead regular quality assurance and alignment reviews to ensure strategic integrity.
  • Ensure the realization and sustainability of benefits by developing and reporting on Annual Corporate Objectives and long-term targets supporting the Strategic Direction with the goal of improving the performance of the business.
  • Lead regular renewal strategic activities / Transforming unstructured data into insight to facilitate decision making at EMC level and adjust the strategy when required.
  • Be responsible for establishing, maintaining and communicating governance for Benefits Realization Management at the organizational level.
  • Lead the integration of Benefits Realization Management processes with the Portfolio Delivery Group processes.
  • Develop and implement a customer service business model, including communication throughout the organization, coaching and support in the application of BRM processes.
  • Prepare reports and presentations for a wide audience, from Board communications and workshops with Executives to front line management information.
  • Lead an analytics team accountable for the mandate.

What you bring:

  • Bachelor's Degree in an area related to strategic planning (Business Administration, Economics, Public Administration, Information Systems, Computing Science or a related discipline).
  • Experience as a manager, team supervisor or other leadership role.
  • Experience in developing direction and guidelines for team members.
  • Experience in coordination with customers and other stakeholders, internal and external.
  • Experience as a leader and coordinator in a changing environment.
  • Experience in building a collaborative network and working relationships with internal and external stakeholders.
  • Experience in project management.
  • Conducting or participating in business case analyses, quantitative and qualitative research and studies, analyzing and synthesizing results and developing various means of communicating the process and meanings of the outcome (reports, charts, dashboards presentations and summary briefs).
  • Leading a diverse team of analysts and/or subject-matter experts to support strategic decisions.
  • Communicating, writing and presenting complex analyses to all levels of management internal and external to NAV CANADA.
  • Knowledge of the air transportation industry including airline and aircraft characteristics, and air traffic services functions.
  • Knowledge of air traffic services and their delivery within the Canadian air navigation system.
  • Knowledge of methods, techniques and practices involved in the development of policies, procedures, standards, guidelines and business planning processes.
  • Knowledge of process management/facilitation, change management, performance measurement and risk management theories, principles and techniques.
  • Knowledge of the principles, methods, techniques and practices concerning data management, statistics, and analysis.

How others describe you:

  • Excellent presentation and effective two-way communication both written and oral.
  • Objective approach to innovation.
  • Ability to compromise to enhance collaboration.
  • Ability to maintain and promote personal, social, ethical, and organizational values in conducting internal and external business activities.
  • Very strong ability to adapt to unplanned events and to rally stakeholders accordingly.
  • High degree of initiative, responsibility, judgement, reliability, maturity and timeliness in originating, planning, developing, evaluating, coordinating.
  • Strong ability to prioritise and communicate priorities.
  • Strong sense of customer service and ability to meet customer needs within the scope of NAV CANADA’s core business and interests.
  • Comprehensive understanding of air traffic services and their delivery.
  • Comprehensive understanding of key stakeholder goals.
  • High degree of systems thinking.
  • Thought leadership.

Working Conditions:

  • This position is based at the Ottawa Head Office but may be eligible for a flexible work arrangement.
  • Occasional travel may be required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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