Cambridge Innovation Center (CIC) is a leading creator of dense, impactful innovation ecosystems in cities around the world. CIC’s mission is to fix the world through innovation by developing multi-faceted communities that support changemakers on their innovation journeys. Founded 25 years ago in Kendall Square, Cambridge, CIC now manages 1.5M square feet of shared workspace, wet labs, and event space in the US, Europe, and Asia and convenes a worldwide community of approximately 650,000 innovators. Since inception, over 10,000 companies have called CIC home, collectively raising more than $17 billion in venture capital funding.

We invite you to explore all our openings and learn more about our teams here. 

You will join one of our community teams, which are composed of several full-time and part-time employees. The team works together to satisfy the day-to-day needs of our clients and ensure that the physical space is functional and organized. Some work will be independent while at other times it will require collaboration with other CIC team members.

Responsibilities may include, but are not limited to:

• Upkeep of conference rooms, phone booths, copy centers, and other shared areas.

• Daily restocking of assorted snacks and beverages, and maintaining kitchen space to look neat and presentable to clients and guests.

• Assembling and moving furniture between offices and basic cleaning of vacant spaces like vacuuming or dusting.

• Maintaining and organizing storage inventories such as copy paper, kitchen snacks, and other daily supplies.

• Changing toner and troubleshooting printers/copiers.

• Hanging wall shelves and whiteboards.

• Providing concierge coverage when needed and handling related front desk duties, such as mail and package processing.

• Assisting with setup of event spaces.

• Building strong professional relationships with clients in the community.

• As needed and schedule permitting, assisting the Community Team with other office tasks.

The ideal candidate will demonstrate these traits and/or possess these skills:

• Naturally enjoys helping others (clients and colleagues alike) and highly values teamwork.

• Takes ownership over tasks and follows them through to completion, usually on their feet and on the move.

• Detail-oriented and organized with solid time management skills.

• Independent, reliable, and willing to learn. 

• Brings a fresh perspective and new ideas to everything.

• We look for people who write and speak well, but we also look for individuals who understand the nuances of effective communication.

• Foreign languages are a plus!

• The ability to move boxes weighing up to 40 pounds (18kg), positioning them on wheeled carts and transporting them around our space, including on and off elevators and through doorways.

• The ability to position yourself to maintain tidy shared/office space, including under assembled tables/desks in conference/office spaces. 

• Comfort with using or learning how to use basic power tools (e.g. using a drill).

• The capacity to learn and provide basic tech support (e.g. setting up printer drivers, VoIP phones, troubleshooting things like conference room projectors).

• The ability to work every weekday starting at 7:00 am.

If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.

• Starting compensation is $20/hour.

• 401k (must be 21+).

• 13 paid holidays per year. 

In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. 

Some of the benefits of being here include:

• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!

• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company. You will have access to training to support your professional development.

• Free massages every other month, access to a nursing room, secure bicycle parking, a game room, a maker space, a gym, shower rooms with towels, and discounted services and memberships on tools to make your life happier/healthier, such as gym memberships, tech and design support, hotel stays, and other fantastic options.

• Central location. CIC Cambridge is a stone’s throw from the Kendall Square MBTA Red Line stop. CIC Boston is centrally located in downtown Boston and is within walking distance to the Blue, Green, Orange, and Red lines.