Production Assistant (N)

Posted:
3/28/2024, 5:00:00 PM

Location(s):
Oakland, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

Production Assistant (N)

Non-Exempt/ Hourly $25-28.00

ASM GLOBAL, the leader in privately managed public facilities has an excellent and immediate opening for a Production Assistant at ASM GLOBAL Oakland Arena and RingCentral Coliseum. This position reports directly to the Director of Events.

Summary:
Responsible for assisting event managers in executing event production and logistics from start of event (load in) to finish (load-out). Function as facility liaison to promoters and clients. Help facilitate all day of show aspects of events -- primarily concerts, also community & corporate events, family shows, and sporting events.


Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned).

Work with event managers to understand expectations of a successful event; Serve as facility liaison to promoters and clients.
Execute event needs based on event manager, or promoter and client requests.
Work with SEIU, IATSE 107, 784, and 119 union crew members and contractors to ensure satisfactory work and compliance with ASM Global standards as directed while ensuring adherence to contractual agreements, CBAs, and OSHA and any other applicable safety codes.
Assist security with credentialing and guest access.
Facilitate interdepartmental communication and organization.
Maintain a detailed and thorough filing system of all event documents.
Assists department and organization with various projects and special assignments.

Qualifications:
To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.


Education and Experience:
A minimum education level of: High School Diploma or GED.
Previous experience in concerts, and/or community & corporate events, family shows, and sporting events.
Previous event experience and/or production experiencing involving event setup, audio, video, lighting, rigging.
Ability to work both independently and as part of a team environment.
Passion for concert and production event management and/or event operations.
Proficient in MS Office suite (Outlook, Word, Excel); ability to learn AutoCAD and other required business systems.
Ability to be available to work nights, weekends and holidays as needed.

Knowledge and Skills:
Ability to create strong relationships, and work as a part of a team.
Provide outstanding customer service to clients, guests, contractors, and anyone who visits the facility.
Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department.
Demonstrate basic knowledge related to areas of event set up, tear down & Requisition Conversions.
Excellent organizational skills and attention to detail.
Work independently, exercising judgment and initiative.
Work effectively under pressure and/or stringent schedule and produce accurate results for multiple projects in a fast-paced setting.
Maintain an effective and professional working relationship with clients, employees, patrons, tenants, and others encountered in the course of employment.
Implement and follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures established at the facility.
Remain flexible and adjust to situations as they occur.
Work according to established standards and procedures set by ASM Global leaders, and lead by example.
Proactive problem solver and clear communicator.

Other Qualifications:
Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility in all areas of the department.
Work extended and/or irregular hours including nights, weekends, and holidays, as needed.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to perform strenuous physical duties that may include, but are not limited to the following

Move and walk extensively around the facility.
Stand for long hours during events.
Kneel, stoop, reach, crawl and climb to high walkways.
Lift and/or move up to 50-80 pounds up to 10 minutes at a time.
Perform work through repetitive eye/hand coordination.
Able to balance and have good manual dexterity.
Work inside and outside of buildings.
Experience exposure to adverse conditions such as weather and loud noises.
May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present which will require ability to use respirator and/or other PPE.

Computer Skills:
To perform this job successfully, an individual should have basic computer knowledge and the ability to operate Windows, Word, Excel, Outlook and other standard office equipment

Hours of Work and Travel Requirements:
Must have the ability to work irregular hours including nights, weekends, and holidays in addition to normal business hours. Travel is limited.

Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.


ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


Please ensure to apply on our ASM Global Career site.