At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.  

Reimagine What’s Possible 

PRINCIPAL ACCOUNTABILITIES

• Act as single contact window of business team and handle asset management activities for onsite customers.
• Work with Ops, Supply Chain, BDS, TP team and sourcing team to drive Productivities for onsite customers.
• Develop and maintain customer engagement plans, interface with customers on a regular basis, maintain close relationship with customers, understand and get involved with customers’ growth and demand forecast.
• Review and execute annual price adjustment according to the contract.
• Work closely with Collection team to ensure timely AR collection and maintain good DSO and AR past due control.
• Support Permitting team to resolve issues related to onsite customers.
• Submit workbook and work with CMD team to update onsite customer data.
• Check customers’ PO/invoice checking and verify delivery record with the customer when required. 
• Work with Billing team in getting the necessary approval for debit or credit memos.
• Perform basic data analysis.
• Other tasks assigned by Senior Lead Asset Manager.

QUALIFICATIONS

• Candidate is expected to have a Bachelor’s Degree (preferably in Chemical Engineering or Finance & Accounting) and acceptable English communication skills, e.g. fluent in written English.
• 5+ years working experience in gas or petrochemical MNCs in F&A or customer management role or related activities.
• Extensive coordination experience in a multi-functional environment, and desire to work in a business/customer management and sales/commercial role.
• Strong selling and interpersonal skills, like challenges and have ability to manage customers as well as influence internal stakeholders and local government departments.
• Hard working and strong in communication and problem solving. Capable of completing assigned tasks independently and proactively.
• Able to travel when required.

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. 

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.