At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

Professional

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Manager of Strategic Programs to join our MedTech Surgery business located at our Raritan, NJ, or Cincinnati, OH site.

#Li-Hybrid

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose: This role is part of the Key Account Management team reporting into the Sr. Director of Strategic Customer Programs. This is a strategic, insights-based commercial role that will translate complex customer needs into actionable, high-impact solutions. This role sits at the intersection of Marketing, Field-based Account Management and HEMA and will be responsible for uncovering deep account-level insights based on clinical, operational and economic needs. The Sr. Manager of Strategic Programs will then collaborate across the organization to create tailored solutions that help our hospital customers achieve better outcomes, more efficiency and reduce total cost of care. 

Responsibilities:   

• Identify and prioritize high-impact customer groups to optimize marketing efforts and resource allocation.
• Use insights from market research, data analysis and field input to anticipate customer needs and adapt strategies accordingly.
• Develop clear, differentiated, and compelling value propositions for key customer segments, emphasizing product benefits, clinical outcomes, and cost-effectiveness.
• Customize messaging and solutions to address the unique challenges and goals of specific accounts and customer personas.
• Work closely with US Marketing, HEMA and the Key Account team to ensure the value proposition aligns with product capabilities and market needs.
• Design and implement strategic marketing plans tailored to key accounts, focusing on delivering measurable business growth.
• Integrate multi-channel marketing approaches, including digital campaigns, educational events, and thought leadership initiatives.
• Align marketing plans with sales goals, product launches, and organizational objectives.
• Build and launch marketing tools and resources, such as customized presentations, case studies, QBRs and ROI analyses to support the Key Account field team.
• Identify market research needs to understand industry trends, competitor activities, and customer dynamics.
• Use market & competitive intelligence to refine segmentation strategies, improve marketing plans, and identify growth opportunities.
• Identify and engage with critical professional societies (eg ACHE, Becker’s), and evaluate which societies to prioritize for in-person meetings and other engagements
• Establish KPIs to track the success of marketing plans, including customer acquisition, retention, and account growth.

Skills:

• Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics, legal and compliance requirements
• Experience in commercial functions such as Sales, Marketing, Contracting, HEMA and/or Professional Education
• Experience working with or in health systems and deep understanding of health systems needs and challenges
• Understanding a variety of business models and monetization strategy
• Contracting experience with products and platforms, including pricing strategy, with the illustrated ability to think broadly and strategically, beyond individual platform
• Experience influencing across multiple cross-functional partners with an enterprise mentality
• Highly effective at communicating complex concepts
• Ability to prioritize in a dynamic environment

Qualifications:

• A minimum of 8 years of relevant business experience (Sales/Marketing) is required

• A minimum of 4 years of progressive marketing or sales experience is required.

• A bachelor’s degree or equivalent is required.

• 6 years of healthcare experience with shown success

• Proven success in process excellence (PMP preferred)

• Excellent written and verbal communication skills are required.

• Ability to navigate and achieve business impact across the organization is required

• Shown knowledge of sales strategy, customer segmentation and value propositions is preferred

• Experience in customer selling and interaction is preferred

• Leadership, strong communication, relationship development, collaboration, project management and organizational influence skills is required.

• Location: Raritan, NJ or Cincinnati, OH; the position will require up to 20% travel.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

 

 

Preferred Skills:

Account Management, Account Management, Alliance Formation, Commercial Awareness, Consulting, Customer Centricity, Customer Experience Management, Data Savvy, Digital Project Management, Goal-Oriented, Healthcare Project Management, Interpersonal Influence, Leadership Project Management, Market Analysis, Market Forecasts, Marketing, Marketing Creativity, Marketing Integration, Marketing Metrics, Marketing Project Management, Market Research, Medical Technology, Organizing, Personalized Services, Process Changes {+ 10 more}

 

 

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.