Posted:
10/2/2025, 5:15:00 PM
Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
IT & Security
If you are looking to excel and make a difference, take a closer look at us…
Responsible for converting business user requirement into technical/functional requirements for system development. This includes system analysis, functional design, functional specification documentation and have proactive communications and collaborate with business and technical personnel for analysis and design.
Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements.
Functional (job responsibilities)
1. Responsible for converting business user requirement into technical/functional requirements for system development
2. System analysis, functional design, functional specification documentation and have proactive communications and collaborate with business and technical personnel for analysis and design
3. Liaise with business users to define systems requirements
4. Ensure amended and enhanced systems meet user functional requirement specifications
5. Ensure good functional specification documentation
6. Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards
7. To provide clear instructions and directions to technical team for system development and enhancement
8. Ability to develop, document, and maintain operational policies and procedures, including the design and documentation of detailed process flows, and the development of marketing and training materials
9. Provide expert advice for best solution to product owners, business users and development team
10. Provide options/alternatives available to address Users Business Requirements and recommendation on software solution
11. Prepare functional test scripts, conduct review of system tests, to ensure accuracy and to ensure quality of the system or enhancement
12. Proposal on enhancement of applications for better performance and user experience
13. Able to communicate solution proposal to business
Organizational (organizational responsibilities)
1. Facilitate knowledge transfer by performance monitoring and initiating action to strengthen results
2. Ensure implementation of core capabilities training/accreditation requirements for team members
3. Provide coaching and mentorship to team members
4. Ensure that all recommendations and workflows results in a positive customer journey at every point
5. Ensure full compliance to internal policies and process and regulatory requirements
Education/Qualification
1) Degree
Experience
1) > 5 years of experience in IT Enterprise Applications related functions – development & business analyst
2) Experience systems such as Online Banking, Cash Management and Mobile Banking
Special Skills
1) Strong analytical and planning skills
2) Excellent communication, presentation and technical writing skills
3) Proven management and leadership skills, including the ability to gather clear business requirements
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Website: https://hlb.com.my/
Headquarter Location: Kuala, Kalimantan Barat, Indonesia
Employee Count: 251-500
Year Founded: 1905
IPO Status: Public
Industries: Banking ⋅ Credit ⋅ Financial Services ⋅ Wealth Management