Posted:
7/25/2024, 8:21:18 AM
Location(s):
Burlington, Massachusetts, United States ⋅ Massachusetts, United States ⋅ Oregon, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Customer Experience & Enablement Manager
Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode!
Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment.
Learn more at www.veracode.com, on the Veracode blog, and on LinkedIn and Twitter.
We are seeking a Customer Experience & Enablement Manager to increase the digital experience of our customer journey, from prospect to onboarding to full value delivery. This role resides in our Global Solution Architecture and Consulting organization with responsibility for four key customer enablement pillars: Digital First, Developer Success, Customer Engagement, and Customer Community.
This is an entrepreneurial role that sits at the intersection of Solution Architecture, Customer Success, Customer Support, Product, and Marketing and requires an innovative and collaborative team player than can lead through influence, contribute to delivering Customer Journey and Developer outcomes at scale, lead new initiatives, and assess and implement technical solutions. The right candidate will bring a mix of business acumen, communication, and technological expertise to this high impact and high visibility role.
What you will be responsible for:
Required Skills:
What we offer you
Compensation Transparency
In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.
Job Grade: Principal
Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information.
Here’s our recruitment promise to you:
If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at [email protected] before taking any further action.
Website: https://www.veracode.com/
Headquarter Location: Burlington, Massachusetts, United States
Employee Count: 501-1000
Year Founded: 2006
IPO Status: Private
Last Funding Type: Secondary Market
Industries: Cyber Security ⋅ Enterprise Applications ⋅ Mobile ⋅ Security ⋅ Software