GBS Automation Lead

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground‑breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

 

Role Accountabilities:
This position takes work direction from the Sr. Manager – Digital Solutions, Data & Analytics within GBS and is responsible for leading Automation and AI initiatives across the enterprise:

• Leading the design, development, and execution of enterprise-grade Automation, AI/ML, and Agentic AI solutions to enhance GBS processes and analytics.

• Serving as the GBS AI/Automation Lead, providing expert guidance on AI solution design, automation frameworks, model governance, and responsible AI principles.

• Partnering with GBS leaders, SMEs, and DTS to define automation and AI roadmaps aligned to strategic business objectives.

• Ensuring all AI and Automation solutions comply with Kimberly-Clark’s global standards, risk frameworks, internal controls, and data governance policies.

• Leading agile delivery cycles across ideation, design, development, testing, deployment, and value realization for Automation and AI initiatives.

• Identifying automation opportunities by analyzing data patterns, workflows, and system behavior using tools such as Power BI, Celonis, and process mining platforms.

• Coaching teams across GBS on AI literacy, automation opportunities, and responsible usage of GenAI/Agentic AI tools; supporting development of training modules and office hours.

• Partnering with Global Process Owners to develop transformation roadmaps, drive end‑to‑end process optimization, and embed scalable automation and AI solutions.

• Supporting change management initiatives to accelerate adoption of AI capabilities and build a culture of innovation and continuous improvement across GBS.

• Ensuring AI platform architecture, tools, and solutions provided by DTS remain aligned with GBS business needs, industry standards, and market trends.

• Driving enhancements to analytics, reporting, desktop automation, and process mining capabilities as business needs evolve.

• Supporting new migrations by designing process health metrics, readiness assessments, and intelligent automation opportunities to stabilize new transitions.

 

The GBS Global Automation & AI Lead position requires:
Key Skills:
 

• Strong analytical skills with the ability to understand complex business processes, data structures, and AI solution requirements.

• Hands-on experience with AI frameworks, machine learning model development, and programming languages (Python/R/SQL).

• Solid understanding of Generative AI, Agentic AI, Automation technologies, and integration with enterprise systems.

• Robotics Process Automation knowledge (Blue Prism or similar) and understanding of AI-driven automation patterns.

• Strong business acumen with understanding of end-to-end GBS processes (STP, OTC, RTR, Master Data, HTR).

• Proficiency with analytics and process intelligence tools such as Celonis, Power BI, VBA, Tableau, etc.

• Exceptional communication and presentation skills with the ability to influence senior stakeholders.

• Innovative thinker with strategic foresight and ability to design future-ready AI/automation capabilities.

• High resilience, enthusiasm, and ability to manage complex or stressful situations.

• Ability to challenge the status quo, generate new ideas, and drive cross-functional collaboration.

• Strong discipline in analyzing, designing, and standardizing business processes.

 

Business Priorities:
Kimberly-Clark’s Global Business Services operates in 4 regions with 1500+ employees worldwide and growing. Business functions within GBS include Accounting-to-Report, Procure-to-Pay, Order-to-Cash, Market-to-Order, Treasury, FP&A, Payroll, Real Estate, and Facilities Management.
Automation and AI are signature capabilities of GBS and will be a key driver of value—reducing complexity, increasing efficiency, strengthening controls, and enabling scalable, digital-first operations that support global growth.

 

About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing products wouldn’t exist without talented professionals like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company committed to sustainability, inclusion, wellbeing, and career development.
You love what you do—especially when your work makes a difference. At Kimberly-Clark, we’re constantly exploring better ways to work. Through Flex That Works, you’ll have access to flexible hybrid arrangements that empower you to deliver meaningful impact while maintaining work-life balance.
In this professional role, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre.

To succeed in this role, you will need the following qualifications:
 

• Bachelor’s or Master’s degree in AI, Computer Science, Statistics, Engineering, or a related field.

• Minimum 3+ years of recent experience in AI solutions development.

• Strong experience in automation/AI solution architecture, ML model development, and enterprise-scale digital transformation.

• Demonstrated experience leading AI/automation programs in a GBS, shared services, or global operational environment.

• Proficiency in AI/ML tools, automation platforms, programming languages, and analytics systems.

• Experience working in a matrix environment and influencing cross-functional teams.

• Strong problem-solving, facilitation, and stakeholder management skills.

• Proficient English speaker (regional language is a plus).

 

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please visit our careers website.

And finally, the fine print…
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that embraces the diverse experiences and passions of our team members to build brands that make life better for people around the world. We are a committed equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
This role is available to local candidates already authorized to work in the role’s country. Kimberly-Clark will not provide relocation support for this role.

#LI-Hybrid

Primary Location

Pune Kharadi Hub

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time