Senior Director, Revenue Operations

Posted:
6/24/2026, 9:18:42 AM

Location(s):
Texas, United States ⋅ Plano, Texas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Why Ryan?

  • Hybrid Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

  • Benefits Eligibility Effective Day One

  • 401K with Employer Match

  • Tuition Reimbursement After One Year of Service

  • Fertility Assistance Program

  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Director, Revenue Operations (“Director”) is a hands-on, global position responsible for overseeing order-to-cash cycle. This role’s responsibilities include overseeing and optimizing revenue recognition practices ensuring compliance with accounting standards and driving financial accuracy.

*Candidates must have revenue recognition experience in a multinational firm with over 7,000 employees to be considered for this position, as well as a CPA designation, and leadership skills. We also need a candidate with billing implementation experience (Billing Platform preferred).*

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Creates a positive team experience

  • Provides leadership and guidance to global team to ensure all revenue cycle activities are performed in accordance with established policies, procedures, and regulatory requirements and meet deadlines.

Client:

  • Drives timely revenue close, prepare reports, and presents results to leadership during regularly scheduled meetings

  • Oversees and provides revenue recognition analysis and reporting for month end close process

  • Ensures compliance with and maintain documentation related to revenue recognition policies and standards

  • Analyzes enterprise-wide revenue cycle trends and provides insight into strategic implications

  • Interfaces with Principals and Managers related to client contracts, billing requirements, revenue recognition, and customer account collections

Value:

  • Provides detailed insight into revenue fluctuations, investigating transactional drivers between forecasted revenue and actuals; works closely with billing operations and service delivery on root cause

  • Timely identifies and problem solves issues as they arise and escalate as needed

  • Continuously monitors and enhances billing, collections, and other revenue cycle functions to optimize performance

  • Develops and implements policies and procedures for order to cash activities that are compliant with regulatory and organizational guidelines

  • Participates in process and system reviews and improvements, including integration of acquired entities and alignment of policies and procedures

  • Actively monitors compliance with revenue recognition policies to ensure compliance with GAAP and ASC 606

  • Assists with other projects as needed and other assigned duties

Education/Experience:

Bachelor’s degree (B.A.) or equivalent with at least 10+ years of Accounting and Management experience. Other experience includes:

  • Revenue recognition with strong knowledge of ASC 606, variable consideration experience a plus
  • Revenue/billing system implementation experience, Billing Platform preferred
  • Workday Finance Platform experience a plus
  • Large company and SOX experience required
  • Public company experience preferred
  • Executive presence, able to influence senior leaders
  • Knowledge of accounting across multiple currencies and jurisdictions
  • Excellent professional written and oral communication skills, keen attention to detail with strong decision making and analytical mindset

Computer Skills:

To perform this job successfully, an individual should have intermediate skills in Microsoft® Word, Excel, Outlook, and PowerPoint, exposure to accounting and billing systems, and internet navigation/research.

Certificates and Licenses:

Certified Public Accountant license required.

Valid driver’s license required.

Supervisory Responsibilities:

Directly supervises employees in the Finance Department. Needs to have strong leadership abilities and presence. Carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws

Work Environment:

  • Standard indoor working environment.
  • Long periods of sitting while working at computer.
  • Occasional long periods of standing.
  • Position requires regular interaction with employees at all levels of the Firm; Interface with external vendors also necessary.
  • Independent travel requirement:  Less than 10%.


Equal Opportunity Employer: disability/veteran

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