Posted:
10/31/2024, 1:45:55 AM
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our team about what it's like working at Monzo ✨
📍Dublin - office based | 💰€55,000-€65,000 + Benefits | Hear from the team ✨
⭐Our European expansion team
Monzo Europe is an Irish-based subsidiary of the Monzo Group which will, upon authorisation, be the base for Monzo’s expansion as a bank in the European Union. This is a unique opportunity to be among the first team members on the ground in Dublin.
We know that an excellent Team Assistant leads to better outcomes for our customers by enabling the performance of the leaders and teams they support. You’ll work closely with our EU Leadership team to provide direct support and to enable them to do more as you are taking care of the details. Joining the European collective, you’ll collaborate with our existing UK team to keep Monzo running and to continue to raise the bar on what great support looks like.
You’ll also be at the heart of all things engagement, culture & community at Monzo Europe. You’ll focus on helping to bring Monzo magic to the forefront of a Monzonauts experience, whether they’re based in the Dublin offices or work permanently from home. No two days are alike as you’re responsible not only for running the office, providing diary support for our leaders, but also new employee onboarding, company events and engagement strategy. We collaborate throughout the business to achieve great things for our Monzonauts that keep them safe and satisfied.
🔑You’ll play a key role by...
🤩We’d love to hear from you if …
🙌What’s in it for you
💰€55,000 €65,000 ➕ share options.
📍This role will be based in our Dublin office, 5 days per week.
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚€1,000 learning budget each year to use on books, training courses and conferences.
🏡We will set you up to work from home; all employees are given Macbooks
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 4 key steps
This process should take around 4-6 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email protected]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-TK1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Website: https://monzo.com/us/
Headquarter Location: London, England, United Kingdom
Employee Count: 1001-5000
Year Founded: 2015
IPO Status: Private
Last Funding Type: Series H
Industries: Banking ⋅ Financial Services ⋅ FinTech ⋅ Marketplace