Access Coordinator II

Posted:
11/13/2024, 4:00:00 PM

Location(s):
Little Rock, Arkansas, United States ⋅ Arkansas, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Medical, Clinical & Veterinary

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Closing Date:

12/14/2024


Type of Position:

Clinical Staff - Medical Ancillary Support


Job Type:

Regular


Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:

ICE | CORE PA Ortho Access


Department's Website:


Summary of Job Duties:

The Access Coordinator II is responsible for managing and facilitating patient access to healthcare services, including appointment scheduling, registration, insurance verification, and financial authorization. This role plays a critical part in ensuring that patients receive timely care by addressing logistical, insurance, and financial requirements before their visits or procedures.


Qualifications:

Minimum Qualifications:

  • High School Diploma/GED plus two years of customer service or health care experience
  • Basic proficiency with computers (MS Office preferred)
  • Telephone etiquette skills and general knowledge of office machines including printers and scanners required
  • Competent in Medical Terminology within three (3) months of hire


Additional Information:

Responsibilities:

  • Schedules, reschedules, and coordinates appointments conducts pre-registration as needed.
  • Inputs and/or updates accurate patient information. Processes walk-ins, creates new patient charts, and accesses systems for orders as appropriate.  
  • Conducts insurance verification and benefit explanation by running eligibility on patients, requesting outside records, and gathering outside medical records from referrals and files patient charts as needed.  
  • Performs inventory; orders and stock supplies; cleans and maintains equipment.
  • Picks-up and delivers mail to mailroom and ensures the waiting room is clean and stocked with educational information and coffee.
  • Collects and posts payments and issues receipts.
  • Performs ABN completion, schedules surgeries and/or tests.
  • Issues school/work excuses, sends out no show letters, and takes patient photos.
  • May perform other duties as assigned.


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

List of three Professional References (name, email, business title), Resume


Optional Documents:

Proof of Veteran Status


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking


Frequent Physical Activity:

Grasping, Reaching, Standing, Walking


Occasional Physical Activity:

Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping


Benefits Eligible:

Yes