Campus Technology Services Engineer

Posted:
3/28/2025, 7:23:25 AM

Location(s):
Phoenix, Arizona, United States ⋅ Arizona, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
IT & Security ⋅ Software Engineering

Workplace Type:
On-site

Grand Canyon University! One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

The Campus Technology Service Engineer offers technical support through configuring, updating, and maintaining various audio, video, and point-of-sale equipment utilized in campus operations. Acts as a tier 2 troubleshooter for all hardware and software configurations of audio and visual media control systems, end devices, and point-of-sale devices used across campus.

What you will do: 

  • Tests integrated audio, visual, and point of sale systems and performs troubleshooting when required.

  • Assists the Audio-Visual Supervisor with projects and commissioning of systems. This includes confirmation of design accuracy and updating the project management software as needed.

  • Assist end user with training and system setup for presentation and general use as needed, including large meeting spaces.

  • Conducts testing, firmware updates, and maintenance on Audio Visual systems and components.

  • Read and build single line drawings for projects in AutoCAD.

  • Other duties as assigned.

What you will need:

  • High School Diploma of equivalent.

  • 1+ year of experience with AV systems and basic technology troubleshooting.

  • Must be proficient understanding of audio and video signals.

  • Must have knowledge of Audio DSP layout and programming.

  • Must have PC knowledge including communication methods between PC and Devices.

  • Ability to integrate and learn other connecting IP technology and systems as it relates to Audio, Visual, and Point of Sale systems.

  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Bonus:

  • Coursework or certificate in AV systems or related technology preferred.

Why work at GCU:

  • Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan

  • Generous time off plan and 11 paid holidays.

  • Paid time off to volunteer in the community or at GCU sponsored events

  • Free covered parking.

  • We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.

  • Free on-site gyms at all our office locations